R+L Carriers Ypsilanti , MI 48198
Posted 1 week ago
Collections Specialist
Full-Time, Monday - Friday, Various Shifts
PTO available after first 90 calendar days of employment.
Come and experience the difference with R+L Carriers.
R+L Carriers is currently seeking a Collections Specialist at our Ypsilani, MI Service Center. The Collections Specialist position will be responsible for collecting the maximum amount of overdue funds from customers, which may include a variety of collection techniques, legal claims, and the selective use of outside collection services.
Responsibilities will include:
Review multiple billing queues to determine credit, authorize collect shipments and identify necessary billing changes.
Coordinate necessary billing changes with Corrections.
Communicate with internal and external contacts for resolution assistance as needed.
Taking driver and customer calls
Taking credit card payments
Answering phones
Other duties as assigned.
Desired Skills and Experience:
Must be computer literate
Must be professional, self-motivated, energetic, and have excellent attendance.
Excellent analytical, verbal, and written communication skills.
Must be result-oriented and solution-driven.
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R+L Carriers