Collections Specialist

Job Description Job Description Collections Specialist LHH Recruitment Solutions is looking for a Commercial Collections and Customer Service specialist for a growing client in the Mason, OH area. This position is responsible for managing and executing the collections process for our client’s commercial clients.

This role involves maintaining strong relationships with clients, ensuring timely payments, and resolving any payment issues. The ideal candidate will have excellent communication skills, a strong understanding of credit and collections practices, and the ability to work effectively in a fast-paced environment. This position is temp to hire and will pay between $21 and $24/hr.

Responsibilities: Manage and execute the collections process for commercial accounts, ensuring timely and accurate payment of invoices. Maintain regular contact with clients to address payment issues, provide account updates, and negotiate payment plans as needed. Review and reconcile client accounts to ensure accuracy and resolve any discrepancies.

Prepare and maintain detailed reports on collection activities, account status, and outstanding balances. Work closely with the sales, customer service, and finance teams to resolve payment issues and improve the collections process. Ensure all collections activities comply with company policies and relevant regulations.

Provide exceptional customer service by addressing client inquiries and concerns promptly and professionally. Qualifications: Minimum of 2 years of experience in B2B collections Strong communication and negotiation skills. Excellent organizational and time management abilities.

Proficiency in Microsoft Office Suite and collections software. Ability to analyze financial data and prepare reports. Detail-oriented with a high level of accuracy.

Ability to work independently and as part of a team. Strong problem-solving skills and a proactive approach. If you are interested in learning more, please apply now.

Pay Details: $21.00 to $24.00 per hour Search managed by: Christopher Riley Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate -privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance