Collections Specialist

Interface is a global flooring solutions company and sustainability leader, offering an integrated portfolio of carpet tile and resilient flooring products that includes Interface carpet tile and LVT, nora rubber flooring, and FLOR premium area rugs for commercial and residential spaces. Made with purpose and without compromise, Interface flooring brings more sophisticated design, more performance, more innovation, and more climate progress to interior spaces. A decades-long pioneer in sustainability, Interface remains "all in" on becoming a restorative business. Today, the company is focusing on carbon reductions, not offsets, as it works toward achieving its verified science-based targets by 2030 and its goal to become a carbon negative enterprise by 2040.

Position summary:

This position is based in LaGrange, GA. The Collections Specialist is responsible for accounts receivable collections for Interface Americas. This role is responsible for notifying customers of delinquent accounts and the continuous follow-up of past due invoices. Duties include receiving payments, confirming payments are posted to the proper account/invoice, keeping records of collection efforts, and updating account statuses. The role is also responsible for preparing statements of accounts, refunds, offsetting credit memos, and/or cash to invoices. This position also assists the Credit Analyst with a variety of duties.

Educational requirements:

High school diploma or equivalent

Skills and experience:

Strong analytical skills

Previous Collection experience preferred

Professional phone etiquette

Computer proficiency in excel and word (Microsoft office) required

JD Edwards (E1) preferred

Must be able to enter data and review data on multiple websites

Good communication skills, verbal and written

Strong interpersonal and organizational skills

Essential duties:

Contact customers with open receivables for payment

Continuous follow up on any past due invoice until paid

Follow up with Administrative and Quality Claims for balances on the accounts receivable

Maintain and reconcile customers' accounts.

Work very closely with the Credit Analyst

Process vendor requests

Process check requests

Research Payments

Send Customer Invoices and Statements

Pull Daily Payment Details from Bank

Maintain Third Party Invoicing and Payment Portal

Maintain housekeeping

Comply with safety rules

Comply with environmental regulations

Be aware of departmental Material Safety Data Sheets (MSDS)

Perform other duties as assigned

Physical demands:

Sitting for long periods

Work environment:

Office (Non-Remote)

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We are a VEVRAA Federal Contractor. We desire priority referrals of Protected Veterans for job openings at all locations within the State of Georgia. An Equal Opportunity Employer including Veterans and Disabled.