Collections Specialist

Job Title: Collections Specialist Location:

Onsite in Long Beach, CA Hourly Range: $24 - $27/hr Duration: Direct Hire Qualifications: 1 years of experience in a customer/client-facing role supporting a large portfolio of external relationships Experience communicating with external clients and customers to resolve issues Ability to problem solve and self source client issues Plusses: Knowledge on the Purchase Order (PO) cycle within credit and collections Ability to create reports using Google Sheets/Excel with data points, graphs and charts, etc.

Ability to perform data entry in a computer and extract information Experience using SAP software Responsibilities: Insight Global is actively seeking a Collections Specialist for a client in Long Beach, California. The ideal candidate should possess a dedication to providing outstanding customer service and exhibit a cooperative spirit in achieving various company goals.

This role entails handling daily collection activities for a portfolio of customer accounts, ensuring effective communication that aligns with the division’s objectives, and delivering top-notch service. A key responsibility includes identifying significant credit risks and promptly escalating these issues. Moreover, the specialist will be responsible for scrutinizing account data to pinpoint potential risks and reporting any concerns. This involves a thorough grasp of the company’s policies and procedures to effectively identify account risks, potential credit problems, disputes, and other issues related to customers.