Collections Specialist II

ABOUT LENDISTRY

Lendistry is a minority-led and technology-enabled small business and commercial real estate lender that innovates game changing lending practices for historically underserved small businesses. With Community Development Financial Institution (CDFI) and Community Development Entity (CDE) certifications, and offering SBA 7(a) loans through its subsidiary, Lendistry is a responsible partner for small businesses through their growth stages and beyond. We are a national employer whose mission is to provide economic opportunities and progressive growth for small business owners and their underserved communities as a source of financing and financial education.

GENERAL RESPONSIBILITIES

• Works directly with Asset Manager in regard to past due loan payments.

• Assist Asset Manager in collection of loans. Ensuring the collections is in compliance with specific program regulations.

• Follows up with clients regarding past due payments, updated information required for modification and executed loan documents.

• Assists in the Preparation of Modification and Servicing Memos.

• Assist in resolving past due loans.

• Assist with establishing borrowers' intentions regarding payoff at loan maturity or possible loan renewal/extension

• Prepares files for guaranteed purchase.

• Supports the closing department in regard to discrepancies noted in loan documents and approvals

• Prepare and manage reports.

• Other duties as assigned.

PROFICIENCIES

• Strong analytical skills

• Credit experience preferred.

• Customer service experience required.

• Demonstrate Assertiveness and confidence.

• Previous collection experience preferred.

• Excellent verbal and written communication skills.

• Sophisticated word processing and computer database skills, especially in Microsoft Word and Excel.

• Thorough knowledge of accounting principles, financial statement analysis, operations and regulations.

• Good interpersonal skills with the ability to work effectively with individuals and groups at all organizational levels, ability to work independently and as part of a team.

• Strong analytical ability with active listening skills.

• Willingness to adapt to changing business needs and deadlines, including extended work hours.

• Exhibit a professional, business-like appearance and demeanor.

EDUCATION AND EXPERIENCE

• Bachelor's degree in related field or 5 years of equivalent financial experience

• Financial services work experience of 3-5 years

• Previous collection experience required

• Detailed oriented and strong organization skills

• Proficient with Microsoft office

• Excellent written and oral communication skills

• Must work effectively with other staff members and work well in a busy environment.

SALARY

$24.00 - $29.00/Hourly