Collections Specialist

Frontpoint Vienna , VA 22181

Posted 2 months ago

Frontpoints mission is to make families feel safe, more connected, and to inspire the world that great service still exists. Our teams efforts to care for and protect our customers are the reason that 96% of customers would recommend Frontpoint to a friend.

Were looking for an Collections Specialist with strong organizational skills and a process-oriented mindset.Thats where you come in.

As a Collections specialist, you will join a high-performing team responsible for management, analysis, and problem resolution of the companys outstanding customer accounts and billing of monthly subscriptions.

On top of your day-to-day duties, you will be responsible for a few key things:

  • Prepare, review, and mail/email monthly customer statements

  • Maintain Accounts Receivable aging report and portfolio

  • Verify validity of account discrepancies by obtaining and investigating information from Sales, Care, Fulfillment/Supply Chain and customers

  • Understand use of adjustment codes for appropriate workflow and trending

  • Resolve outstanding accounts by reviewing payment history to determine if assignment to third party collections is needed on delinquent accounts

  • Contact delinquent customers by phone and email and effectively collect against owed balances via automated dialing system

  • Proactively identify opportunities to improve business results or anomalies that need attention

  • Adhoc projects

What do we need from you?

  • High School Diploma, GED or High School Equivalence Certificate

  • 2-4 years of experience in Billing, Collections and/or Account Resolutions

  • Proficiency with Microsoft products, including Word, Excel and Outlook

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Database Specialist

Macquarie Group

Posted 2 weeks ago

VIEW JOBS 11/18/2020 12:00:00 AM 2021-02-16T00:00 Apply now Refer someone Take responsibility for supporting our Asset management business, in Vienna. Join our team as a junior database specialist. This is a great opportunity for you to develop your skills and move into other roles in the future. This customer facing role will require you to utilise your prior experience in both, user support and SQL programming. You will analyse existing systems and develop suggestions for improvements and optimal procedures. You will work with senior IT and financial professionals who will help you to achieve the set goals. To be successful in this role you will: * Have excellent knowledge of SQL, preferably Oracle PL/SQL * Excellent understanding of working with Excel VBA code is an advantage. * Experience working in a similar role * Good communication skills * Fluent in English and German If this sounds like you, and you're ready to take the next step in your career, please apply online now. If you would like more information, please visit The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, Brand & Marketing, and the Macquarie Group Foundation If you would like more information, please visit Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. Macquarie is an equal opportunities employer and does not discriminate on the grounds of age, disability, sex, sexual orientation, gender reassignment, gender identity, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief. We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility may be available. Macquarie Group Vienna VA

Collections Specialist