Collections Specialist

Job Overview

As a Collections Specialist, you will use designed time frames and methods to collect on open receivables. You will specialize in retaining dealers while collecting past-due balances.

Our Collections Specialist Will Be

• Results-oriented, problem solver who is driven to get things done

• Detail-focused, especially with tasks and documentation

• Ready to dive in and learn new processes

What We Need You to Do

• Work with recently closed accounts to gather information and to collect final payment

• Work with delinquent accounts to collect funds for past due, unpaid or declined payments

• Research contact information on returned by post office invoices

• Work with dealers on settlements

• Make alternative payment arrangements on chargebacks as applicable

• As the "face" of the company, represent Carsforsale.com with professionalism and integrity

You'll Also Need

• High School Diploma or equivalent and/or relevant experience

• Previous experience working with customers and building relationships required

• Previous Collections experience a plus

• Must have basic computer skills

• Effective listening skills are needed

• Strong communication skills (verbal and written)

• Ability to work independently as well as part of a team

• Must be self-motivated, persistent, and have the ability to prioritize workloads

A Day in the Life

• Energize your day with coffee, tea, juice, or soda. It's all on the house!

• Walk through our Talladega Tunnel or take a ride down the slide to grab a bite from our snack bar

• Enjoy a lakeside lunch on our patio or grill some food in our outdoor kitchen

• Take a break while practicing your golf skills in one of our virtual golf simulators. If golf isn't your thing, play a game of pool, shuffleboard, or foosball!

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