Big Rig Lending, LLC Dalton , GA 30722
Posted 2 weeks ago
Big Rig Lending, LLC, an online marketplace lender specializing in commercial vehicle lending with nationwide coverage, currently seeks experienced Collections Specialist. Ideal candidate will focus on charge off collection efforts of department in line with our Corporate Purpose and Guiding Principles in an innovative, inside sales call center environment. This is an in person, on site role with the possibility of hybrid options in the future for experienced candidates. Candidates must live in the state of Georgia or Southeast Tennessee area.
COLLECTIONS SPECIALIST JOB RESPONSIBILITIES
Complete 100-120 calls per day
Review account information and facilitate collections by managing with the primary responsibility to collect delinquent accounts from clients and provide insight into A/R aging
Ensure documentation of all collection attempts in appropriate systems
Assist with Repo and Legal processes
Quality assurance check of all documents and processes
Directly initiate collection efforts by contacting past due accounts in order to resolve the account
Use all skip tracing tools available to contact customers
Meet or exceed minimum goal requirements based on Company objectives
COLLECTIONS SPECIALIST JOB REQUIREMENTS
1-2 years as a Collections, Collections Lead, Recoveries, or closely related field with a proven ability to meet and exceed goals
Prior relevant experience in call center collections, mortgage, commercial lending, and/or consumer lending collections strongly preferred
Proficient and professional verbal and written communication skills
Proficient computer knowledge including Microsoft Office products including Outlook email and point of sale systems
Ability to interact effectively primarily over the telephone and through email
Attention to detail and exceptional prioritizing and organizations skills
Strong interpersonal, active listening, critical thinking, and analytical skills
Flexibility to work various daytime schedules including Saturdays
Bilingual in Spanish/English a plus
BENEFITS
Competitive total compensation
Paid time off
Paid Holidays
401(k) including company match
Medical, dental, vision insurance including dependent coverage
Company paid Life Insurance
Company Paid Short and long term disability
Full Time
Pay: $16 per hour plus monthly bonus opportunities; $38k to $40k per year - this includes base plus bonus opportunities
Big Rig Lending, LLC