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Collections Portfolio Representative

Expired Job

Wells Fargo Cedar Rapids , IA 52402

Posted 3 months ago

Job Description:

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wholesale Banking provides financial solutions to businesses across the United States and globally. Our nine major business lines include Business Banking, Middle Market Banking, Government and Institutional Banking, Corporate Banking, Commercial Real Estate, Financial Institutions Group, Wells Fargo Commercial Capital, Wells Fargo Securities, and the Investment Portfolio. We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses.

Wells Fargo Commercial Capital (WFCC) combines Wholesale's secured lending businesses including Asset Backed Finance (ABF), Commercial Distribution Finance (CDF), Corporate Trust Services (CTS), Wells Fargo Capital Finance (WFCF) and Wells Fargo Equipment Finance (WFEF). This consolidated group of businesses helps customers leverage their company's assets into flexible financing solutions. WFCC is a leading contributor to Wholesales revenue, assets, and net income.

Wells Fargo Equipment Finance (WFEF) is a leading bank-owned equipment leasing and finance company in the U.S. with a portfolio exceeding $48.9 billion, more than 133,000 active customers and 1,100+ team members with coverage in all 50 states and Canada. WFEF provides a full spectrum of financing and lease options for customers' equipment and capital expenditure requirements through Wells Fargo business, commercial and corporate banking channels, relationships with equipment manufacturers and distributors and direct to market. WFEF has Industry and Asset-type specialists devoted to Construction Equipment, Commercial and Specialty Vehicles, Healthcare, Energy/Marine, Solar, Vendor Finance Programs and Corporate/Private Aircraft.

Responsible for supporting, reviewing, negotiating, and adjusting a primarily low risk collection portfolio which typically requires special handling or analysis to reduce delinquent/problem loans within framework of company, vendor, or investor guidelines. Functions may include: analyzing credit/account information; skip tracing; handling workout and restructuring problem loans; restructuring payment plans; may analyze vendor program remedies/recourse to determine loss projections; may support vendor programs and volume goals through regular and consistent vendor interaction; may assist in preparation of legal actions; analyze account equity to determine loss projections; monitor portfolio for policy compliance for BQR, CQR and adherence to risk ratings and compliance matters. Utilizes a solid understanding of company policies, procedures and collection systems in performance of duties. Refers more complex issues to higher level portfolio staff.

Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Required Qualifications

  • 6+ months of experience in one or a combination of the following: customer contact, customer service, collections, loan workout, sales, or financial services; or an AA/AS degree or higher

Desired Qualifications

  • Solid negotiation skills

  • Strong time management skills and ability to meet deadlines

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Ability to work in a fast-paced deadline driven environment

  • Effective organizational, multi tasking, and prioritizing skills

  • Excellent verbal, written, and interpersonal communication skills

  • Good analytical skills with high attention to detail and accuracy

  • Intermediate Microsoft Office skills

  • Solid problem solving skills

Other Desired Qualifications

  • Strong relationship building skills

  • Knowledge and understanding risk management

  • Commercial loan or leasing experience

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

WHOLESALE BANKING 0214249 WHOLESALE BANKING


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Collections Portfolio Representative

Expired Job

Wells Fargo