Collections Coordinator

The Collections Coordinator will be responsible for all collection activities for the Petersburg, VA division. This position is responsible for making contact with customers regarding late payments via phone / email. The collections coordinator role is a customer facing position so impeccable customer service is required.

Essential Duties and Responsibilities

• Support the Sales Manager and General Manager in upholding Meridian's payment policies.

• Respond to all customer inquiries regarding invoicing / payments.

• Report and submit weekly collection reports.

• Daily calls and emails to customers.

• Work closely with the sales team to ensure all customers receive exceptional customer service.

• Follow and comply with all safety policies.

• Additional duties as assigned.

Qualifications

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/ and or Experience:

• Minimum 2 years of related collections / customer service experience / accounting / or a related field.

Specialized Knowledge Required - Including any required certificates, licenses, and registrations

• Excellent oral and written communication skills.

• Strong interpersonal skills.

• Organizational expertise.

• Ability to effectively manage multiple tasks.

• Ability to work independently.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Light lifting (20-25 pounds), office environment

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.

• Travel: None.