Altice USA Lubbock , TX 79401
Collections Coordinator I Job ID: 2018-20636
Altice USA is one of the largest broadband communications and video services providers in the United States. We are a subsidiary of Altice NV, a convergent global leader in telecom, content, media, entertainment and advertising founded in 2001 by entrepreneur Patrick Drahi. We are driven by a philosophy to always challenge ourselves. We question everything so that we can find the best way forward for our customers. And in a world where continuous innovation is the only way forward, we are redefining the vision we have for our customers, enterprises, advertisers - and our people.
The Collections Coordinator generates reports, coordinates internal/external communications, supports and administers projects, and provides quality internal and external customer services. The Collections Coordinator I processes correspondences, reviews and codes information for processing. In addition, this position compiles data and creates reports and performs research regarding invoicing problems
Minimum High School Diploma or equivalent required.
One to Two years plus cable experience including knowledge of billing system collection modules and order processing.
Excellent knowledge and understanding of Collections and Company policies and procedures.
Strong problem solving, conflict resolution and analytical skills.
Advanced knowledge and skills of computer software, utilizing windows based software (Microsoft Word, Excel).
Strong organizational skills with the ability to handle multiple tasks simultaneously.
Ability to work flexible hours, including evenings, weekends, holidays and overtime as required.
We are an Equal Opportunity Employer M/F/Disability/Vet and maintain a drug-free and smoke-free workplace