Collections Coordinator I

Altice USA Lubbock , TX 79401

Posted 2 months ago

Collections Coordinator I Job ID: 2018-20636

Location:

Lubbock, TX

Altice USA is one of the largest broadband communications and video services providers in the United States. We are a subsidiary of Altice NV, a convergent global leader in telecom, content, media, entertainment and advertising founded in 2001 by entrepreneur Patrick Drahi. We are driven by a philosophy to always challenge ourselves. We question everything so that we can find the best way forward for our customers. And in a world where continuous innovation is the only way forward, we are redefining the vision we have for our customers, enterprises, advertisers - and our people.

The Collections Coordinator generates reports, coordinates internal/external communications, supports and administers projects, and provides quality internal and external customer services. The Collections Coordinator I processes correspondences, reviews and codes information for processing. In addition, this position compiles data and creates reports and performs research regarding invoicing problems

  • Minimum High School Diploma or equivalent required.

  • One to Two years plus cable experience including knowledge of billing system collection modules and order processing.

  • Excellent knowledge and understanding of Collections and Company policies and procedures.

  • Strong problem solving, conflict resolution and analytical skills.

  • Advanced knowledge and skills of computer software, utilizing windows based software (Microsoft Word, Excel).

  • Strong organizational skills with the ability to handle multiple tasks simultaneously.

  • Ability to work flexible hours, including evenings, weekends, holidays and overtime as required.

We are an Equal Opportunity Employer M/F/Disability/Vet and maintain a drug-free and smoke-free workplace


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Collections Coordinator I

Altice USA