Collections Associate

WS Development Chestnut Hill , MA 02467

Posted 3 months ago

The Collections Associate is an integral part of the Accounting team and will work collaboratively within the Accounting group. This position will handle sensitive financial information and will require professionalism while maintaining respectable Tenant/Landlord relationships. The Collections Associate will be self-motivated and possess the discipline to work independently. An ideal candidate will be detail oriented, organized and exhibit good interpersonal skills and ability to problem solve.

Position Responsibilities

  • Monitoring payment schedules for all tenants
  • Establishing contacts to secure payments
  • Negotiating payment arrangements with delinquent tenants
  • Tracking all tenant/landlord correspondence by entering notes into collections data base
  • Following up with tenant requests for copies of invoices and rent letters
  • Assisting property accountants in reconciling tenant aging reports
  • Preparation of aging reports for interested parties
  • Provide information to all facets of the organization regarding delinquent tenants
  • Exchanging and obtaining up to date information on tenant status with all departments
  • Handling multiple tasks and working within deadlines
  • Collecting tenant sales
  • Review of prospective tenant financials
  • Review rent relief requests with leasing and finance teams.


Accounting/Finance Degree required with 2+ years of previous relevant experience

Excellent interpersonal and communication skills and ability to communicate effectively internally/externally

Proficient with Excel and strong general knowledge with other Microsoft Office products

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Collections Associate

WS Development