Collections And Recovery Strategies Sr. Business Intelligence Analyst

Bank Of America Corporation Phoenix , AZ 85002

Posted 1 week ago

Job Description:

Responsible for performing more complex analysis and modeling for multiple products with the goal of maximizing profits and asset growth and minimizing risk and operating losses and/or other financial and marketing exposures. Develops complex program models to extract data and uses multiple databases to acquire statistical and financial data. Utilizes portfolio trends to propose policy/procedural changes within segmentation structure to produce optimal results. Excels at risk/reward trade off. Build relationships with external agencies. Participates in the rollout of company-wide pilot programs developed as a result of programmed models. Duties primarily include the regular use of discretion, independent judgment, the ability to communicate with multiple levels of management and the utilization of core leadership behaviors. SAS and/or MicroStrategy experience preferred; 2-5 years experience preferred.

Job Description

Position entails conducting complex analysis and validation of various Collections and Recovery strategies using DB2, Teradata, Hadoop data systems.

Responsibilities include but are not limited to:

  • Gather and analyze data and optimize metrics on the performance of Collections and Recovery strategies

  • Work with business users to understand their data/analysis needs using the BI platform

  • Provide solutions to meet those needs, being the primary contact person for user support issues, train the users, develop and support BI analytics platform.

  • Build dashboards which bring together BI metrics or reports.

  • Design, develop and maintain the business model mapping and presentation layers in the business intelligence platform

  • Design, develop and maintain the metadata for business intelligence

  • Partner with business and IT stakeholders to translate Functional Designs into Technical Designs for Business Intelligence Reporting and Data Analytics

  • Work with Data Architect and Technical Lead to design the ETL view to transform the source data into data mart/data warehouse tables, along with views consumed directly by BI

  • Develop and test the BI and ETL views

  • Critically evaluate and screen data, perform data profiling and identify data anomalies

  • Ensure the quality and integrity of the data included in the Reporting packages by partnering with the data management team

  • Develop policies and procedures for the collection and analysis of data

  • Position must be able to support multiple concurrent priorities and work effectively across multiple teams.

Required Skills:

  • Previous Collections and Recovery and/or call center experience

  • 5 or more years of Business Intelligence Experience (Microstrategy, Tableau, SAS Visual Analytics or similar BI reporting/analytical tools)

  • 4 years of experience in data analysis

  • Functional knowledge of ETL tools to move, manipulate and structure data

  • Skilled with MS Office (Advanced Excel, Access, Word and PowerPoint)

  • Skilled with SAS-EG and/or SQL for data gathering and analysis

  • Strong networking skills with ability to drive and influence outcomes

  • Strong problem solving and planning skills to drive improved efficiency

  • Ability to work in complex, fast paced environment

  • Strong written and oral communication skills, including ability to present to executive level leadership

  • Strong organizational skills, very detail oriented & ability to shift and manage priorities appropriately

Desired Skills:

  • Experience navigating control/compliance oriented functions

  • Software development experience in large projects

  • Dashboards development/Visualization skills and XML desired

  • Experience with the SAS Visual Analytics tool

  • Undergraduate degree in a relevant field of study or equivalent work experience

Posting Date: 04/11/2019

Location: Phoenix, AZ, CAMELBACK BLDG, 1825 E BUCKEYE RD, Brea, CA, 275 Valencia Ave (CA7701), Newark, DE, Deerfield III, 655 Paper Mill Rd, Jacksonville, FL, BANK OF AMERICA OFFICE PARK, 9000 SOUTHSIDE BLVD BLDG 600, Kennesaw, GA, 210 Townpark Dr NW (GA9080), Greensboro, NC, BANK OF AMERICA TRIAD CENTER, 4161 PIEDMONT PKWY, - United States

Travel: Yes, 10% of the time

Full / Part-time: Full time

Hours Per Week: 40

Shift: 1st shift

Weekly Schedule: M-F 8am-5pm


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Collections And Recovery Strategies Sr. Business Intelligence Analyst

Bank Of America Corporation