@SYNNEX, we believe everyone has a story to tell. If you have a passion for advancing technology solutions, always putting customers first and want to become part of a team that embraces differences and creates trends, build your career story with us. We strive to create a work environment that is fun and inclusive with a sense of work-life balance and charitable giving.
Our recruiting experience is digital!
Technology is at the core of our business we don't just sell technology, we use it. The power of digital interviewing allows you the flexibility of using your computer or mobile device to record your interview on your own schedule in the comfort of your home. Our recruiting process allows you to tell your story in a stress-free way that is interactive and fun, so if you receive a link to Share your Story with us, we hope you have an awesome digital experience.
Get Inspired by the Work You'll Do
The Collections Analyst manages the collection and resolution of outstanding Accounts Receivable balances from accounts, prepares weekly reports for management providing status of open issues and responds to inquiries from customers, sales or external collection resources.
Review new orders for approval, hold or qualification in a timely manner while considering status of existing accounts receivable.
Contact customers assigned with accounts receivables to resolve disputes and collect past dues.
Achieve maximum performance through communications with customers for payment information based on aging and resolving issues blocking payment.
Communicate with and promote strong collaborative relationships with internal customers to include those in Credit/Collections, Warehouse, Product Management, Sales, Carriers and any other departments/contacts as necessary.
Research collection histories on new and existing customers.
Research and provide proper solutions in a fast and timely manner to RMA, Short Ship, Program and Price Protection items that are generated via debit and/or short pay.
Perform complex reconciliation of accounts to resolve problems/issues.
Identify, recognize and address concerns/red flags before they become problems and propose solutions to Management.
Escalate large collection or reconciliation issues appropriately.
Evaluate opportunities for improvement in business processes and policies and provide suggestions.
Complete special projects with varied and complex components as needed.
Miscellaneous duties as assigned.
Commitment to continuous improvement to comply with Synnex Corporation standards.
Your passion is sparked by:
Associates Degree plus a minimum of 2 years related accounts receivable/reconciliation experience and/or equivalent education and experience required.
Working knowledge of collection/credit procedures and the interdependencies of such systems.
Demonstrated experience multi-tasking in a team environment interfacing with employees at all levels with a focus on providing the highest level of customer service at all times a must.
Established background working with numerical data utilizing analytical skills to identify the root cause of issues/problems and providing solutions.
Solid time management and organizational skills to include proven experience performing basic research and analysis with minimal supervision.
General accounting knowledge, experience with QuickBooks desired.
Advanced computer skills to include Excel, Word, PowerPoint and Outlook.
Excellent oral/written communication skills a must.
Must be flexible with position duties and scope of work.
We have great Perks - Every Day is Casual Day Company Discounts Community Involvement Opportunities Profit Sharing Medical, Dental & Vision Insurance 401k FSA & HSA Paid Vacation, Holiday & Sick Days Employee Stock Purchase Plan Tuition Reimbursement Live Well Work Well Program And More
Be Inspired In Your Career.
@ SYNNEX Corporation, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion makes us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
@ SYNNEX Canada Limited, we are committed to supporting accommodation and inclusivity for persons with disabilities throughout the recruitment process and employment lifecycle. If you require accommodation during the recruitment and selection process, please let us know; we will work with you to meet your needs.
Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.