Liquid Environmental Solutions Irving , TX 75061
Posted 2 weeks ago
Position Overview:
Liquid Environmental Solutions is seeking a skilled professional to join our team as a Collection Specialist our of our Irving Office. The primary role of the Collection Specialist will be preparing customer statements, collecting outstanding invoices, reconciling and resolving past due accounts, disputes and any other credit/billing issues.
Key Functions:
Oversee status of all customers in past due aging categories
Regularly submit reports on a weekly and monthly basis to manager on collection trends
Engage actively in team discussions during scheduled meetings
Maintain accurate and complete contact information for billing/collection purposes
Assist with collection of data requested internal/external audits
Resolve discrepancies by working with customers and sales team to reconcile disputes
Achieve goals and objectives provided and adhere to metrics required
Manage a high volume of incoming and outgoing calls to customers
Prepare credit memos and write offs per procedures
Process credit card or ACH payments via phone or email
Investigate and resolve any discrepancies in cash receipts
Establish payment plans for customers
Fulfill any additional responsibilities assigned
Supervisory Responsibilities
This job has no supervisory duties.
Education and Experience
3+ years of B2B collections
Associates Degree or related experience a plus
Great Plains knowledge a plus
Proficient in Microsoft Office and related software
Independent and self-motivated
Excellent verbal, written, and communication skills
Exceptional attention to detail and accuracy
Problem Solving mindset and ability to work with little supervision
Strong organizational skills
Ability to multitask
Working Environment:
There are no special physical requirements for this position.
General office conditions
Some light lifting and bending
Periods of sitting
Liquid Environmental Solutions