Collections Administrator

Join Our Team

For 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Named one of America's Best-In-State Credit Unions by Forbes Magazine in 2022, Teachers has grown into one of the leading credit unions in the United States. As we broaden our national reach, we will continue to ensure that Teachers is a Best Place to Bank and a Best Place to Work. Teachers offers a variety of exciting career opportunities ranging from part-time and full-time staffers to executive leadership roles.

Summary:

Supports the collections group by performing routine administrative and clerical tasks. Inputs data, coordinates document distribution, and prepares reports.

Education & Qualifications:

• A high school education or GED required

• Requires 0-1 year of general work experience

• Effective written and verbal communication skills

• Strong attention to detail and accuracy

• Time management; ability to successfully prioritize and manage multiple tasks and meet tight deadlines

• Microsoft Applications including Excel and Word

Job Duties:

• Documentation: Handle all tasks related to the gathering, preparing, and distributing paper and electronic documents; including preparing third-party referrals packages, preparing and mailing letters, and gathering extension documentation for execution

• Recovery efforts: Request titles for collateral at remarking stage and follow up with dealerships for refunds on unused warranties

• Reporting: Review, update and process daily exception and payment return reports

• Update system with return mail codes

• Create and maintaining monthly reports for management review

• Review and order supplies for the department

• Adhere to all company procedures, state and federal regulations, and the Consumer Financial Protection Bureau (CFPB)

• Perform other duties as needed upon request from immediate supervisor

Benefits of Joining the Teachers Team:

We provide a competitive compensation and benefits package that includes, but is not limited to:

• Paid time off for vacation, personal days, and holidays

• Fully-funded pension plan

• 401(k) company contribution

• Teachers pays 100% Premium Coverage for Vision & Dental Care

• Tuition reimbursement is offered to full-time employees

• Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers

The Good faith range is $20.06 to $23.58.an hour. This range is an estimate, based on potential employee qualifications and operational needs.

The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.

To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers

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