Collection Supervisor

Snap! Finance West Valley City , UT 84119

Posted 2 months ago

Are you looking for a friendly, fast-paced workplace with an emphasis on helping customers and empowering team members? Snap Finance is a thriving leader in the financial services industry, and our team members are the foundation of our success. Snap knows that happy, empowered, and engaged team members are essential to innovation and business success- and our approach is working. Come join us!

Snap Finance is seeking a dedicated supervisor for the collections department. We are looking to strengthen our dynamic, growing team. The primary responsibilities of this position require effective communication with team members and customers over the phone, effectiveness shown in your coaching and other duties during your time in collections, ability to motivate and inspire, and exceptional company leadership displayed.

The Job...

  • Coaching and Development of team members

  • Utilizing assigned Team Lead resources to help drive team performance

  • Training new and existing team members

  • Administrative duties, as assigned by Manager

  • Participating in Special Projects as assigned

  • Handling of escalated calls and supervisor calls


  • Attention to detail

  • Communicate effectively with customers and team members, verbally and written

  • Display initiative and follow-through on assignments

  • Proficient with using computer systems: Microsoft Word, Excel, Internet Applications

  • Must have an exceptional attendance record

  • Must be in good standing, void of any current formal counseling in the last 180 days

  • Must be flexible with shift start and end times

Why Youll Love It Here

  • Generous paid time off

  • Competitive medical, dental & vision coverage

  • 401K with company match

  • Company-paid life insurance + supplemental options

  • Company-paid short-term disability

  • Long term disability and legal coverage

  • Pet insurance, free snacks, and fun events

  • A value-based culture where growth opportunities are endless


Snap values diversity, and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Learn more by visiting our website at

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Collection Supervisor

Snap! Finance