Collection Specialist

Are you someone who loves solving problems? Do you believe music brings people together?

If you want to contribute to an organization whose purpose is to fill the world with music and develop generations of new musicians, then we have a position where you can make a difference. We are searching for an Accounts Collection Specialist to join the team at our Corporate Office in Frederick, MD.

The Accounts Collection Specialist is responsible for collecting on delinquent accounts from consumers. This position is ideal for an individual looking to join a rapidly growing organization with great opportunity for growth and advancement.

Essential Functions (not all-inclusive):

• Initiate customer contact to determine reason for delinquency and to look for resolution

• Communicate policy and rental contract procedures

• Utilize skip tracing tools

About Music & Arts

Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.

Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.