Collection Representative

First Hawaiian Bank Honolulu , HI 96812

Posted 8 months ago

Collection Representative

Grade 5


Loan Recovery Department (Honolulu, Oahu)


Monday - Friday 8:00AM - 5:00PM (hours may vary)


Collects money on written-off loans and miscellaneous losses, which may include all types of Commercial and Consumer loans, Real Estate, Firstline accounts, Overdrafts, Yes Checks, MasterCard and Visa accounts. Analyzes borrower's present servicing ability and establishes new payment schedules when warranted. Represents the Bank in court as required by the collection agency or legal counsel.


  • One year of collections experience required; previous banking experience highly desirable.

  • Must possess excellent analytical skills to utilize information given and make sound judgements.

  • Good interpersonal, oral and written communication necessary to contact customers via telephone, in writing and/or in person.

  • Must be a self-starter with the ability to cope with high pressure situations and maintain professional and positive attitude.

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Collection Representative

First Hawaiian Bank