Collection Assistant

Graybar Electric Company, Inc. Maryland Heights , MO 63043

Posted 3 weeks ago

Graybar is looking for talented, enthusiastic people to help us maintain the highest levels of customer satisfaction in every area of our business. We are a Company that recognizes talent and provides the opportunity for training and development for your career growth.

Purpose

Provide clerical support and perform collection duties for a defined portfolio of accounts.

  • Achieve pre-defined collection goals for the assigned portfolio of accounts.

  • Review customer orders that are suspended for credit approval and make decisions about those that are within defined limits of authority for the position.

  • Prepare and distribute departmental reports.

  • Update non-credit related customer master data

Requirements

Minimum Job Requirements

Minimum of 3 years of experience required: Experience in a customer service-related position

High school diploma or GED required

Knowledge, Skills, Abilities

Knowledge

  • Knowledge of credit and collection procedures and policies

  • Knowledge of SAP

Skills

  • Communication skills

  • Time management skills

  • Computer skills

  • Customer interface skills

  • Problem solving skills

Abilities

  • Ability to handle a consistent volume of customer inquiries

  • Ability to communicate the condition of customer accounts to the Financial Manager

  • Ability to work under limited direct supervision

Working Conditions

Traditional office environment.

EOE Minorities/Females/Protected Veterans/Disabled

Click the link to view your equal employment rights (EEO Is the Law) - http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf


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Collection Assistant

Graybar Electric Company, Inc.