Collaboration Systems Engineer - Post Sales (Remote)

Intervision Chesterfield , MO 63005

Posted 5 months ago

Are you looking for a challenging role as a Systems Engineer Collaboration? InterVision Systems is a strategic service provider committed to unlocking value by delivering innovative technology through a consultative approach. We believe we will transform businesses through the evolutionary power of technology. Our people are the best in their field!

So, if you are looking for a career changing opportunity, we want to meet you!

InterVision is seeking a Systems Engineer Collaboration (Post-Sales Systems) to participate in engineering projects for client companies. This is a field, customer service, facing role. This position will assist in solution planning, designing and implementations solutions, working on a team with senior engineers, project management office, sales team and the customer. You will be working with leading edge Unified Communications and Collaborations Solutions (Hybrid and Cloud) and others that we offer our customers.

This position reports to the Director of Post-Sales Engineering Collaboration

Do you have the Right Skills and Experience for our Team?

  • 5+ years designing, implementing and supporting Cisco Unified Communications and Collaboration technologies

  • 5+ years designing, implementing and supporting Network Infrastructure (switching, routing, firewall) from any vendor

  • Ability to work on multiple projects/assignments in parallel

  • High degree of autonomy and organization

  • Strong desire and attitude for learning new technologies (specially related to cloud services and architectures)

  • Ability to work flexible work schedules

  • Ability to thrive in sales driven, pay for performance environment

  • Strong customer service focus

  • Strong technical writing and documentation skills

  • Technical Skills or Certifications:

  • Cisco CCNP or CCIE Voice/ Collaboration Certification

  • Strong networking skills

  • Ability to automate work tasks and processes using programing languages (Python and/or JavaScript)

  • Proficiency in designing and deploying Cisco Collaboration Cloud and Hybrid solutions

  • Proficiency in designing and deploying Cisco Customer Contact Solutions, including IVR scripting

What GREAT things will you be doing?

  • Lead and implement small to medium scale projects, following the scope of work defined.

  • Solve and troubleshoot technical issues, including service down situations.

  • Develop planning, design and implementation documentation for assigned projects and tickets. This includes word documents, spreadsheets and diagrams.

  • Prepare and deliver presentations to customers on technical subjects, e.g. demos, end user and administrative training, and professional services project proposals.

  • Assist the presales organization by identifying customer requests, preparing scope of work documentation and deliver proposals, in the professional services context opportunities.

How Do We Back Our Strong Reputation?

GREAT PLACE TO WORK: If you thrive in an environment of growth and individual impact, InterVision is the place for you!

CUSTOMER SUCCESS: InterVision has worked with more than 5,000 clients across industry sectors to solve their biggest business challenges. We take a neutral approach to determine which IT consumption model best fits each client organization. Recommendations are custom designed around specific client requirements, integrating best-in-class solutions from our vendor partners. SBM Magazine recognized our unparalleled approach to customer service by awarding InterVision with their Best Customer Service Award.

BROAD CAPABILITIES: InterVision offers a wide range of services and solutions that organizations need to thrive in todays dynamic IT market, including on-premises solutions, managed services, cloud services, hosting/colocation services, automation, and professional services. This broad Hybrid IT portfolio uniquely and competitively positions InterVision in an industry largely made up of small, specialized consultancies or very large commodity resellers.

WORLD-CLASS FACILITIES: InterVision has headquarters in Santa Clara, Calif. and St. Louis, Mo., and offices and data centers in Missouri, Colorado, California and Washington. We operate multiple Tier 3 and Tier 4 level data centers, which are SOC II Type 2 compliant specific and certified in Confidentiality and Security. Our Integration Center is a restricted-access facility with power, cooling, and space to handle a high volume of IT equipment.

INDUSTRY ACCOLADES: InterVision has received some of the technology industrys most prestigious awards. This includes multiple wins for CRN Technology Elite 250, CRNs Solution Provider 500; CRN MSP 500, and Inc. Magazines 5000 Fastest Growing Private Companies. InterVision President and CEO Aaron Stone received accolades as one of the Top 100 St. Louisans to Know How to Succeed in Business. InterVisions Disaster Recovery-as-a-Service has been positioned in Gartner and Forrester analyst reports multiple years in a row.

TOP VENDOR CERTIFICATIONS: InterVision holds the highest certifications and partner levels with leading technology vendors, and we have teams of trained engineers supporting their solutions. Here are just a few of the certifications from our list of 80+ vendors: Cisco Gold Certification, Cisco Cloud and Managed Services Master, Juniper Elite Partner, Microsoft Gold Partner, NetApp Star Partner, Palo Alto Networks Diamond Partner, and VMware Premier Partner.

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Collaboration Systems Engineer - Post Sales (Remote)