As a Coffee Juice Bar Team Member, you will be responsible for making quality coffee and juice bar beverages according to recipes and customer requests. You will ensure that quality standards are being upheld for all coffee/juice bar products and will contribute to Bakery sales by suggestive selling and sampling of coffee/juice bar products.
Give every customer immediate and undivided attention.
Follow through on all customer questions and requests.
Successfully complete Quest training program.
Keep department supplies filled and maintained.
Follow established food safety procedures.
Keep all cases and shelves clean, well stocked and properly rotated.
Maintain accurate retail pricing and signage.
Sample department products to the customers.
Take special orders and inform the Team Leader.
Be aware of new products and their placement.
Maintain back stock areas and coolers.
Document product transfers, waste and spoilage using appropriate forms.
Practice safe use of all tools and equipment required by the position.
Practice proper care and maintenance of all equipment.
Know and practice proper lifting techniques.
Report safety violations and hazards immediately.
Effectively communicate with all TMs regarding proper department operations.
Properly package and wrap products for retail sale.
Wrap and store unused products in coolers.
Help cross-merchandise product with other departments.
Adhere to cleaning and maintenance schedules.
Attend all department, store and training meetings when scheduled.
Accept and process product from the Receiver.
Answer telephones with proper etiquette when time permits.
Assist other departments when necessary to facilitate customer service.
Participate in regional and national sales promotions.
Wash dishes and utensils when necessary.
Ensure freshness standards are being upheld in whole bean, packaged and brewed coffee.
Make all coffee drinks and juice bar drinks ordered.
Conduct plunger pot sampling and hand sell coffee.
Assist in other areas of Bakery as needed.
Regular attendance is essential.
Perform other duties as assigned by Team Leader/Store Leadership.
Able to meet physical job requirements.
Able to lift up to 40 lbs unassisted.
Must have a passion for natural foods.
Must love to drink and serve coffee with the utmost desire to satisfy customers.
Able to work well and motivate others within a team.
Able to communicate effectively with others and convey enthusiasm.
Possess some customer service experience.
Must be self-motivated and solution oriented.
Must be available for flexible scheduling to meet the needs of the department/store.
Exposure to temperature variations and wet conditions.
May walk and work on uneven surfaces.
Requires reaching above and below shoulder height.
Some exposure to dust, gas, fumes and chemicals.
Repetitive use of hands with power grasping and fine manipulation.
May need to use a ladder to stool to reach product or supplies.
Exposure to continuous background and occasional loud noises.
Walking surfaces are sometimes slick.
Repetitive stretching and lifting required.
Any item over 40 lbs requires a team lift.
At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.