Coffee Bar Lead - 846

Kroger West Allis , WI 53214

Posted 1 week ago

Company Name: Roundy's

Position Type: Employee

FLSA Status: Non-Exempt

Position Summary:

Demonstrate a love for food and passion for people while creating an excellent customer experience by maintaining a friendly, safe and clean environment. Promote and deliver a shopping experience focused on providing customers with efficient service through hands-on knowledge of all food service products. Prepare and serve coffee, gelato, deep fried desserts and sandwiches. Focus on driving sales through suggestive selling, sampling and promoting sales events. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

  • Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment

  • Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business

  • Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items

  • Effectively communicate with customers and respond to questions and requests in a timely manner

  • Operate equipment (e.g., bailer, compactor, espresso machine, coffee machine, blender, toaster, fryer, knives) according to company guidelines; maintain working knowledge of all Food Service equipment

  • Follow basic product handling procedures; assist with product production, packaging, presentation, rotation and replenishment; ensure in-stock position of available product

  • Gain and demonstrate a high level of operational execution, product skills and process skills

  • Ensure consistent execution of all Food Service standard operating procedures (SOPs)

  • Utilize accomplished selling skills in order to secure additional sales and use suggestive selling techniques to increase sales of products during sales events

  • Communicate code dating issues and shrink opportunities and monitor product quality to reduce shrink

  • Create a product sales plan for each scheduled shift and identify department opportunities during scheduled shifts and create plans for improvement

  • Plan work duties appropriately during the scheduled shift to accomplish all assigned tasks

  • Maintain high cleanliness standards; clean as you go, inclusive of washing, cleaning, sweeping, mopping

  • Adhere to all local, state and federal laws, and company guidelines; comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs; report all issues and illegal activity, including robbery, theft or fraud

  • Assist general team members as needed

  • Physical demands include, but are not limited to, walking on uneven ground, turning, standing, reaching stooping/bending, lifting/carrying objects 3 to 60 lbs., and pushing/pulling objects 500 to 15000 lbs.; occasional lifting/carrying objects more than 60 lbs. and exposure to coolers and freezers (0o-40o)

  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • High school education/GED or currently enrolled

  • Effective interpersonal, communication and customer service skills

  • Ability to work in a fast paced environment; takes initiative

  • Friendly, approachable and outgoing demeanor/team player

  • Sound judgement/decision making skills

  • Ability to read/interpret documents; basic math skills

Desired Previous Job Experience:

  • Experience making a variety of coffee drinks

Education Level: Associates Desired

Required Certifications/Licenses: None

Position Type: Full-Time

Shift(s): [[mfield4]]

Regions: Midwest

States: Wisconsin

Keywords:

Jobs at Pick n Save: At Pick 'n Save, our values are rooted in the Midwest we work hard and we believe in the team members that make what we do possible each day. It's these values that allow us to continue to grow and provide our customers with the best value and service as we have for over 140 years. Here, you'll find opportunities to advance your career, fulfill a leadership role and be a member of a team that is dedicated to supporting our stores and creating a shopping experience that customers love.

Company Overview

Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States. Kroger is dedicated to our Purpose: to Feed the Human Spirit by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: WI || West Allis || 2625 S. 108th St. || 53214 || Roundy's || None || Deli/Bakery || Employee || Non-Exempt || Full-Time || None

Nearest Major Market: Milwaukee

Job Segment: Retail Sales, Food Safety, Retail, Quality


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VIEW JOBS 4/7/2019 12:00:00 AM 2019-07-06T00:00 Company Name: Roundy's Position Type: Employee FLSA Status: Non-Exempt Position Summary: Assist the service operations manager with supervision of Front End (FE) policies and procedures, cashier performance, labor control and customer relations. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Essential Job Functions: * Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment. * Provide friendly/efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business. * Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items. * Effectively communicate with customers and respond to questions and requests in a timely manner. * Operate equipment (e.g., register, intercom, telephone, scale, check verification machine, coupon machine, scanner, shopping cart, and flatbed) according to company guidelines. * Perform cashier duties; assist with FE cleaning/maintenance. * Assist in supervising FE activities to ensure a positive customer experience and accurate, prompt checkout. * Communicate department priorities, policies and procedures and delegate accordingly. * Ensure correct product handling/scanning techniques; verify all forms of tender/coupons are handled correctly; authorize check cashing and verify price checks and scan error forms are completed. * Review all daily cashier exception reports, voids/refunds for proper authorization and handling; verify accuracy of bookkeeping reports/deposits. * Maintain Nonsufficient Funds check file and inventory control for accounting. * Administer store audit policies; perform random cashier coupon audits * Assist in developing/implementing the weekly FE work plan; ensure proper staffing to address service levels and efficient utilization of labor. * Conduct/oversee training and assess retraining needs. * Recommend associates for advancement/special recognition or for disciplinary action. * Review weekly management report, store grading and scanning reports and take appropriate action. * Assist in supervising FE security procedures; ensure proper authorization for admittance to security areas. * Report/ensure all defective equipment is repaired. * Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify and correct unsafe conditions and notify store management; follow all store/department policies and procedures. * Physical demands include, but are not limited to, frequently walking, standing, turning, reaching, lifting objects 10 to 25 lbs., pushing/pulling objects 50 lbs.; occasionally squat, stoop/bend, turn, lift objects 25 to 55 lbs. and push/pull up to 200 lbs. * Must be able to perform the essential functions of this position with or without reasonable accommodation. Minimum Position Qualifications: * Effective interpersonal communication and customer service skills * Ability to work in a fast paced environment; takes initiative * Friendly, approachable and outgoing demeanor/team player * Sound judgement/decision making skills * Basic math skills (counting, addition, and subtraction) Desired Previous Education: * High school diploma or equivalent Education Level: Associates Desired Required Certifications/Licenses: None Position Type: Full-Time Shift(s): [[mfield4]] Regions: Midwest States: Wisconsin Keywords: Jobs at Pick n Save: At Pick 'n Save, our values are rooted in the Midwest –we work hard and we believe in the team members that make what we do possible each day. It's these values that allow us to continue to grow and provide our customers with the best value and service as we have for over 140 years. Here, you'll find opportunities to advance your career, fulfill a leadership role and be a member of a team that is dedicated to supporting our stores and creating a shopping experience that customers love. Company Overview Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States. Kroger is dedicated to our Purpose: to Feed the Human Spirit™ by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement. Posting Notes: WI || West Allis || 2625 S. 108th St. || 53214 || Roundy's || None || Front End || Employee || Non-Exempt || Full-Time || None Nearest Major Market: Milwaukee Job Segment: Bookkeeping, Front End, Accounting, Food Safety, Finance, Technology, Quality Kroger West Allis WI

Coffee Bar Lead - 846

Kroger