Coding Representative - Professional Coding Division - Patient Financial Services

The University of Iowa Hospitals & Clinics department of Professional Coding Division is seeking a Coding Representative to assign ICD-10 codes and CPT codes for professional facility outpatient services and professional hospital inpatient services area.

As a Medical Coder for University of Iowa Health Care Clinics and Hospital you will support a culture of Service Excellence by delivering high quality customer service in a fast-paced environment and maintain composure in difficult situations. You must have the skills to provide accurate and comprehensive information (written and verbally) to clinic personnel, physicians, administration, providers, and co-workers in a professional manner. You must demonstrate compassion, empathy and respect to patient rights and confidentiality.

This position is eligible to participate in remote work and applicants who wish to work remotely will be considered. Training will be held either ONSITE or via ZOOM from the HSSB building at a length determined by the supervisor. Remote eligibility will be evaluated upon a satisfactory job training opportunity. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Position Responsibilities:

• Review medical records to assign CPT/HCPCS and/or ICD-10-CM/PCS diagnosis and procedure codes consistent with coding compliance policies, ICD-10-CM/PCS Official Coding Guidelines, and regulatory guidelines.

• Monitor compliance/coding standards and policies to ensure UI Health Care receives full and accurate reimbursement for services that comply with HIPAA as well as coding and payment rules/regulations.

• Communicate with physicians, residents, staff, and other providers to resolve situations where the recommended coded service is not supported in the health record documentation and/or not consistent with coding and regulatory guidelines.

• Communicate with physicians, residents, staff, and other providers when additional information is needed for accurate code assignment.

• Meet targets regarding volume and accuracy of codes assigned.

• Adopt and incorporate initiatives that improve compliance and reduce risks to the institution.

• Assist in providing and analyzing reports related to documentation issues, coding patterns, physician productivity, reimbursement trends, etc.

• Meet targets set by Coding Supervisor and/or Management regarding volume and accuracy of codes assigned.

• Participate in internal coding and development training when needed.

Classification Title: Coding Representative

Department: Professional Coding Division (Patient Financial Services)

Staff Type: Professional & Scientific

Percent of Time: 100%

Pay Grade: 2B

Location: Remote/Hospital Support Services Buildings (HSSB) in Coralville, IA

This position is eligible to participate in remote work and applicants who wish to work remotely will be considered. Training will be held either ONSITE or via ZOOM from the HSSB building at a length determined by the supervisor. Remote eligibility will be evaluated upon a satisfactory job training opportunity. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Equipment:

• Onsite

• The department will provide a workstation which contains 3 (three) monitors, laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies can be found in the supply closet.

• Hybrid - while working onsite, the department will provide a workstation which contains 3 (three) monitors, a laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies. When working offsite, the employee will take their laptop/power cord to carry back and forth, a second docking station/power cord to keep offsite. Prior to working offsite, the employee, at their own expense, will need to supply 2 (two) monitors, a keyboard, a mouse, and provide a screen shot of the domicile internet speed (minimum 30mb download and 10mb upload) and a picture of the office setup.

• Remote - when working offsite, the department will provide the employee a laptop/power cord, docking station/power cord, headset. Prior to working offsite, the employee, at their own expense, will need to supply 2 (two) monitors, a keyboard, a mouse, and provide a screen shot of the domicile internet speed (minimum 30mb download and 10mb upload) and a picture of the office setup.

Position Qualifications:

Education Required:

• Bachelor's degree or equivalent in education and/or experience.

Required Qualifications:

• Proficiency with standard office computer software applications (i.e. Microsoft Office Suite).

• Medical terminology knowledge.

• Basic knowledge and understanding of HIPAA laws and regulations.

• Excellent, effective written and verbal communication skills to achieve and provide quality customer service by demonstrating positive professional demeanor at all times.

• Demonstrated ability to work with a professional and patient population including the ability to prioritize and coordinate inquiries from patients, staff, and administration.

• Strong attention to detail with accuracy to achieve or exceed organizational and individual performance goals.

• Demonstrated ability to handle complex and ambiguous situations with minimal supervision.

Certifications:

• Eligibility for certification as RHIT, RHIA, CPC, or equivalent through a nationally recognized credentialing body such as AHIMA or AAPC; must receive full certification within 6 months of hire.

Desirable Qualifications:

• 1-3 years' experience with medical coding and/or billing preferred, will consider applicants with less experience.

• Knowledge, understanding and/or experience with CMS regulations or industry standards.

• Knowledge of anatomy and physiology.

• Completion of ICD-10 training curriculum.

• Current certification as RHIT, RHIA, CPC, CCS, CCSP or equivalent.

• Completion of a diploma or degree program in Health Information Management

• Experience and knowledge of Patient Financial Services' functions, systems, processes, & policies.

Application Process:

In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" for the submission:

• Resume
• (optional) Cover Letter

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Applications will be accepted until 11:59 PM on the date of closing.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.

Successful candidates will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

For additional questions, please contact Veronica Clark at veronica-clark@uiowa.edu.

Applicant Resource Center:

Need help submitting an application or accepting an offer? Support is available!

Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital.

Hours:

• Tuesdays & Thursdays 2:00pm

• 4:00pm

• Or by appointment

• Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule a time to visit.

Additional Information

• Classification Title: Coding Representative

• Appointment Type: Professional and Scientific

• Schedule: Full-time

• Work Modality Options: Remote within Iowa

Compensation

• Pay Level: 2B

Contact Information

• Organization: Healthcare

• Contact Name: Veronica Clark

• Contact Email: veronica-clark@uiowa.edu