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Cocktail Server Knox Lounge (Mgm Springfield)

Expired Job

MGM Resorts Las Vegas , NV 89134

Posted 5 months ago


  • Provide and expedite food and beverage orders for guests, taking drink orders and bussing services

  • Actively market venue; which includes participating in marketing requirements and outings, including but not limited to:

  • Assist in developing restaurant database through networking and completing data cards

  • Build and establish personal clientele list

  • Weekly table reservations

  • (3) to (4) organic posts to one of the following social platforms with information provided by the marketing team: Facebook, Instagram, and Instagram Stories

  • Sharing of venues Facebook posts onto their own channels for branding and awareness

  • Posting and engaging (liking and commenting) with the venue's social media posts, as well as engaging with review sites, such as Yelp

  • Maintain table cleanliness using silent service approach

  • Assist in running foods, bussing tables, and marking appropriate silverware when necessary

  • Itemize bills correctly and efficiently process payments; following established check settlement procedures

  • Maintain cleanliness and stock of assigned areas, side stations, tables, and POS stations

  • Maintain quality services standards by visiting guests' tables and processing/executing services requests

  • Command full menu knowledge and preparation techniques

  • Greet guests in a positive, friendly manner, and exemplifying MGM SHOW standards

  • Perform all opening and closing duties, based upon shift assignment

  • Communicate with management and service team to fulfill and address any issues or needs requested by guests or other employees

  • Participate in modeling, presentations, and promotional events and programs throughout the casino and resort

  • May perform in public relations capacity, representing venue and MGM National Harbor at on- and off-site special events, which may require designer or special wardrobe and multiple costume changes

  • Perform other job-related duties as requested


  • N/A


  • Minimum two (2) years' experience as a server/cocktail in a similar, high-volume bar, nightclub, or fine dining establishment

  • Effectively communicate in English, both oral and written forms

  • At least 21 years old


  • Current or previous modeling experience

  • Previous marketing experience

  • Previous experience in a similar resort environment

  • Previous experience using social media platforms, especially with utilization for branding and/or marketing

  • Bilingual, with English as primary or secondary language


  • Proof of eligibility to work in the United States

  • Gaming registration as required by the state of Maryland


  • Ability to work as a part of a team in a high-stress and high-volume environment

  • Ability to work in and adapt to a dynamic and frequently changing environment

  • Ability to adhere to and execute established department policies and procedures

  • Extensive knowledge of spirits, wine, and food

  • Effective listening skills

  • Possess strong judgement skills

  • Ability to work under pressure while being able to pay attention to details

  • Basic math skills

  • Basic computer/POS skills

  • Excellent customer service skills

  • Ability to maintain professional, neat, and well-groomed appearance, adhering to department and company standards

  • Possess intrapersonal skills to deal effectively with all business contacts

  • Must be able to communicate effectively in English, both oral and written forms


  • Indoor working conditions with hot and cold surfaces, steam, and wet floors

  • Varied shifts, including weekends and holidays

  • Moderate to high noise levels

  • Able to walk or stand on various surfaces for long periods of time

  • Physical ability to access all areas of the restaurant, withstand prolonged standing, stretching, bending, kneeling, and lifting and carrying items weighing at least 50 pounds

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Cocktail Server Knox Lounge (Mgm Springfield)

Expired Job

MGM Resorts