Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Cocktail Server Knox Lounge (Mgm Springfield)

Expired Job

MGM Resorts Las Vegas , NV 89134

Posted 5 months ago

PRINCIPAL DUTIES AND RESPONSIBLITIES:

  • Provide and expedite food and beverage orders for guests, taking drink orders and bussing services

  • Actively market venue; which includes participating in marketing requirements and outings, including but not limited to:

  • Assist in developing restaurant database through networking and completing data cards

  • Build and establish personal clientele list

  • Weekly table reservations

  • (3) to (4) organic posts to one of the following social platforms with information provided by the marketing team: Facebook, Instagram, and Instagram Stories

  • Sharing of venues Facebook posts onto their own channels for branding and awareness

  • Posting and engaging (liking and commenting) with the venue's social media posts, as well as engaging with review sites, such as Yelp

  • Maintain table cleanliness using silent service approach

  • Assist in running foods, bussing tables, and marking appropriate silverware when necessary

  • Itemize bills correctly and efficiently process payments; following established check settlement procedures

  • Maintain cleanliness and stock of assigned areas, side stations, tables, and POS stations

  • Maintain quality services standards by visiting guests' tables and processing/executing services requests

  • Command full menu knowledge and preparation techniques

  • Greet guests in a positive, friendly manner, and exemplifying MGM SHOW standards

  • Perform all opening and closing duties, based upon shift assignment

  • Communicate with management and service team to fulfill and address any issues or needs requested by guests or other employees

  • Participate in modeling, presentations, and promotional events and programs throughout the casino and resort

  • May perform in public relations capacity, representing venue and MGM National Harbor at on- and off-site special events, which may require designer or special wardrobe and multiple costume changes

  • Perform other job-related duties as requested

SUPERVISION:

  • N/A

MINIMUM REQUIREMENTS:

  • Minimum two (2) years' experience as a server/cocktail in a similar, high-volume bar, nightclub, or fine dining establishment

  • Effectively communicate in English, both oral and written forms

  • At least 21 years old

PREFERRED:

  • Current or previous modeling experience

  • Previous marketing experience

  • Previous experience in a similar resort environment

  • Previous experience using social media platforms, especially with utilization for branding and/or marketing

  • Bilingual, with English as primary or secondary language

CERTIFICATIONS, LICENSES, REGISTRATIONS:

  • Proof of eligibility to work in the United States

  • Gaming registration as required by the state of Maryland

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Ability to work as a part of a team in a high-stress and high-volume environment

  • Ability to work in and adapt to a dynamic and frequently changing environment

  • Ability to adhere to and execute established department policies and procedures

  • Extensive knowledge of spirits, wine, and food

  • Effective listening skills

  • Possess strong judgement skills

  • Ability to work under pressure while being able to pay attention to details

  • Basic math skills

  • Basic computer/POS skills

  • Excellent customer service skills

  • Ability to maintain professional, neat, and well-groomed appearance, adhering to department and company standards

  • Possess intrapersonal skills to deal effectively with all business contacts

  • Must be able to communicate effectively in English, both oral and written forms

WORKING CONDITIONS:

  • Indoor working conditions with hot and cold surfaces, steam, and wet floors

  • Varied shifts, including weekends and holidays

  • Moderate to high noise levels

  • Able to walk or stand on various surfaces for long periods of time

  • Physical ability to access all areas of the restaurant, withstand prolonged standing, stretching, bending, kneeling, and lifting and carrying items weighing at least 50 pounds

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Lounge Cocktail Server (Clv)

Caesars Entertainment Corporation

Posted 5 days ago

VIEW JOBS 1/12/2019 12:00:00 AM 2019-04-12T00:00 THIS IS A PIPELINE Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment. Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities. JOB SUMMARY: The primary responsibility of the Beverage Server/Cocktails is to ensure complete customer satisfaction by serving and providing beverages to our guests to ensure an enjoyable stay. ESSENTIAL JOB FUNCTIONS: * Greets and welcomes all guests in a pleasant and professional manner. * Provides timely cocktail service in a friendly and courteous manner. * Keeps assigned areas clean and empty of glasses and bottles. * Constantly looks for service opportunities. * Responds to and resolves guest complaints. * Answers guest questions and is knowledgeable about property events and attractions. * Performs all side work at assigned station, such as, stocking coffee, glasses, sugar, cream and coffee dispenser. * Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round * Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests * Maintains clean and stocked workstation * Handles money according to procedure * Monitors guest consumption of alcohol and intervenes as needed according to guidelines * Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos * Promotes casino events and programs * Works closely with Total Rewards Center to promote new card sign up programs. * Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor * Provides personalized service and uses guest name * Resolves service problems according to guidelines * Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. QUALIFICATIONS: * Must be a minimum of 21 years of age or older. * One-year previous high volume cocktail experience preferred * Minimum of one-year customer service experience in a previous position, where the primary job duty is direct customer service, is required. * Must possess excellent customer service and communication skills. * Must be able to initiate and engage in conversation in a professional and friendly manner. * Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. * Must be able to work any day of the week and scheduled shift. * Must be able to get along with co-workers and work as a team. * Must present a well-groomed appearance. * Work requires knowledge of tray service and cocktail ingredients. * Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: * Requires standing and walking continuously with a tray up to 20lbs throughout the shift. * Must be able to lift and carry 20lbs. * Must be able to work in extreme heat during the summer months. * Must be able to stand for entire shift. * Must be able to access service area when picking up beverage orders. * Must be able to converse over the telephone in an environment with loud background noise. * Must be able to stoop, bend and reach. * Must have the manual dexterity required to write drink orders prepare drinks and garnishes and beverage orders. * Must be able to listen and respond to visual and aural cues. * Must be able to simultaneously handle the demands of many customers. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Caesars Entertainment Corporation Las Vegas NV

Cocktail Server Knox Lounge (Mgm Springfield)

Expired Job

MGM Resorts