Cocktail Server

Columbia Country Club

Chevy Chase, MD

Position Title: Cocktail Server Department: Food & Beverage

Reports To: Assistant Manager

Summary:

The individual in this position reports to and is under the direction of the Assistant Manager. The person in this position will be held responsible for approaching Members with a warm and sincere greeting, taking beverage orders, delivering orders, imputing them into the POS and completing both opening and closing side work duties. In addition, s/he will keep services area clean and organized throughout the shift, follow all laws and club policies and treat each Member and their guest(s) with great respect

Essential Duties and Responsibilities

• Complies with the club's policies and procedures as established in the employee handbook.

• Brings cushions out to #18 patio daily

• Provides immediate attention to all Members and their guests upon gathering around the pool area or outdoor patio.

• Use computer to ring in guest checks, present guest checks, close guest checks, check computer to make sure all guest checks are closed and accounted for; each server is personally responsible for all guest checks.

• Provides drink recommendations based on our seasonal cocktails/beverages.

• Maintain cleanliness of all related areas.

• Completes all opening and closing side work as assigned and / or scheduled for a given shift.

• Places orders with the bartenders.

• Has knowledge of spirits, beer and wine selections we offer at the Club.

• Checks back to ensure member and guest satisfaction; replenishes water as necessary.

• Clears soiled glasses as needed.

• Advises the Dining Supervisor or management of any member or guest complaints or special request as soon as they occur.

• Attends staff meetings including pre-service sessions.

• Assures that all state and local laws and Club policies and procedures for the service of alcoholic beverages are consistently followed.

• Thanks Members and guests as they leave the club; invite them to return.

• Consistently follows all sanitation-related requirements, including those related to personal hygiene.

• Do their best to greet by name all Members and their guests, always by smiling and making eye contact.

• Possesses a professional behavior and appearance at all times.

• Completes other appropriate work assignments as requested by Assistant Manager.

Position Qualifications and Functional Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactory. Furthermore, he / she should possess the following personal and professional characteristics:

• Must be 18 years of age

• General knowledge of alcoholic beverages to be served

• Able to multi-task and comprehend multiple orders at any given time

• Must have good communication skills including understanding and speaking English

• Able to meet the physical demands and responsibilities of the position. He / she will, while regularly performing the essential functions of the job, be standing, sitting and lifting / moving items or objects over 20 pounds and sometimes lift / move items up to 35 pounds.

• County Club serving preferred, but not required. There is an expectation for you to develop your knowledge of food and wine as a food and beverage employee of CCC.

Job Category Part-Time, Seasonal