Coaching Lead

Vida Health San Francisco , CA 94118

Posted 3 weeks ago

ABOUT US:

At Vida, we empower individuals to overcome chronic mental and physical health conditions, once and for all. The impact of chronic conditions on healthcare is immense: in the US alone, chronic diseases like diabetes and heart disease drive 80% of the $3 trillion healthcare spending, which is at 18% of GDP. 1 in 3 individuals has a chronic health condition, and 1 in 4 struggles with mental health.

Vida provides expert, personalized, on-demand health coaching and programs from a network of experienced health care providers and leading medical institutions. Vida is a next generation continuous care platform for both consumers and businesses, combining a consumer mobile app, an enterprise care platform offering on demand 24/7 solutions for chronic conditions. Vida platform runs in the cloud, captures real-time data from 100+ devices and apps, and integrates back to the employer, payer, and provider. We are trusted by Fortune 1000 companies, major national payers and large providers to enable their employees live their healthiest lives.

Vida Coaching Department Leadership Mission Statement: We commit to have clear communication and honesty between each leader and approach any obstacles with open mindedness and commitment to find an appropriate solution. Our goal is to create the most respected health coaching team in the industry by having the highest coaching standards and methods for maintaining them. We want to help our clients achieve consistent, life-altering outcomes.

Responsibilities

  • Manage a team of health coaches

  • Monitor coaches' performance on key metrics relevant to Vida's standards

  • Mentor and support coaches whose performance does not meet expectations

  • Ensure each coach is onboarded on the Vida coaching platform, including any changes that are made over time

  • Answer coach questions

  • Audit each coach's cases weekly against a set of standards

  • Conduct twice-monthly meetings to inform coaches about updates in the company

  • Lead various projects for the department which could include but are not limited to scheduling, customer service, hiring new coaches, ongoing updates for coaches, updates to content, program development

  • Participate in team planning meetings and meetings regarding the development and testing of features that will directly impact the health coaching team

  • Attend weekly coach lead meetings to discuss department details

  • Maintain a small panel of 10-20 VIP or legacy clients.

  • Strong alignment with the department mission

Qualifications

  • Degree in health-related field required such as nutrition, exercise physiology or health education

  • Health coaching certification from an accredited health coaching school with a robust program

  • 5 years of experience coaching clients one-on-one to help them meet their health goals

  • 3 years experience managing a small group of employees, including responsibility for training, continuous oversight, leading meetings and providing feedback

  • Strong, clear, transparent communication skills

  • Ability to work independently on projects

  • Collaborate as a team to move forward on department quarterly and yearly goals.

Vida is proud to be an Equal Employment Opportunity and Affirmative Action employer.

Diversity is more than a commitment at Vida-it is the foundation of what we do. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or Veteran status. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

We seek to recruit, develop and retain the most talented people from a diverse candidate pool. We don't just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our platform and those we serve. Vida is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

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VIEW JOBS 10/1/2020 12:00:00 AM 2020-12-30T00:00 ABOUT US: At Vida, we empower individuals to overcome chronic mental and physical health conditions, once and for all. The impact of chronic conditions on healthcare is immense: in the US alone, chronic diseases like diabetes and heart disease drive 80% of the $3 trillion healthcare spending, which is at 18% of GDP. 1 in 3 individuals has a chronic health condition, and 1 in 4 struggles with mental health. Vida provides expert, personalized, on-demand health coaching and programs from a network of experienced health care providers and leading medical institutions. Vida is a next generation continuous care platform for both consumers and businesses, combining a consumer mobile app, an enterprise care platform offering on demand 24/7 solutions for chronic conditions. Vida platform runs in the cloud, captures real-time data from 100+ devices and apps, and integrates back to the employer, payer, and provider. 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As a Clinical Dietetics Lead, you will lead the coaches/registered dietitians in setting the standard for excellent patient care in digital healthcare. The Coach Lead will report to the Chief Clinical Officer. 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Coaching Lead

Vida Health