Co-Manager II

Job Description

Reports to: Store Manager

Supervises: assists store manager with all store associates

Position Overview

The co-manager is responsible for selling floor leadership with the overall goal of customer satisfaction. He or she acts as second in command assisting the store manager in the overall running of an individual store.

People Development

• Network, recruit, hire, develop and retain high quality management and associates to fill store profile and succession planning

• Ensure all associates complete training per company guidelines

• Lead by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience

Customer Experience

• Ensure an excellent level of customer service as a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team

• Implement all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom

Drive Sales + Profitability

• Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion

• Create and execute strategies to maximize store sales and control expenses

Operational Effectiveness

• Meet all payroll expectations

• Controls company assets by meeting all loss prevention measures

• Execute and comply with all company policies and procedures

Additional Responsibilities

• Uses sound judgment when making decisions

• Excellent communication skills

• Acts with integrity and respect

• Adapts to changes required by the business

• Ability to handle multiple tasks simultaneously

• Assumes and completes other duties as assigned by supervisor

Job Requirements

• Minimum two years manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals

• Personal computer and detailed report analysis

• High school education or equivalent preferred

• Some heavy lifting in excess of 30 pounds

• Scheduled shifts may require standing for a minimum of eight hours