The Gordmans Co-Store Manager is responsible for the day to day management of the store in partnership with the Store Manager. Responsibilities include merchandising, stockroom, guest experience, hiring and staffing. Additionally the Co-Store Manager will oversee the full- time and part- time associates to achieve planned sales and profits. In the absence of the Store Manager, the Co-Store Manager will assume the overall operations and functions of the store.
Achieve planned sales and profitability by effectively merchandising the store, exceeding guest expectations, recruiting and retaining top talent and expense management.
Prioritize and delegate daily work assignments, give timely feedback and recognition to all associates regarding individual performance.
The Co-Store Manager is committed to providing a safe and secure work environment by complying with all company policies and procedure, and all applicable federal, state, and local statutes and regulations.
Ensures Operational Excellence with freight process, merchandise placement, sales promotion activities and pricing of merchandise though scheduling, communication and coaching of associates.
Ensures that guests receive excellent service by providing knowledgeable, friendly associates who are responsive to guest needs, and are able to communicate profit driving company programs; i.e. Credit, Synapse and g-Rewards.
Coordinate merchandise placement, sales promotion activities and pricing of merchandise though communication and coaching of associates.
Encourages the growth and development of current and future associates through effective training, communication, delegation, and role modeling behaviors
Assists in writing and providing feedback to Store Manager for writing performance appraisals
Effectively manages operational expense and staffing.
Manages associate relations and delivers appropriate resolution; in partnership with Store Manager and Human Resources Business partner
Ability to detect common signs of dishonest behaviors and safeguard company assets.
IV. QUALIFICATIONS AND SKILLS
Proven track record of supervision and development of hourly Associates by hiring, training, mentoring, assigning duties, providing recognition to accomplish the company objectives.
Ability to drive sales by ensuring effective merchandise presentation, proper signing, inventory controls, cleanliness of store, overseeing all operational processes.
Ability to organize office operations and procedures; managing payroll; controlling correspondence; maintaining filing systems; reviewing and ordering supply requisitions.
Ability to be in compliance with Company policies by analyzing and interpreting reports.
Ability to learn and perform all essential job functions accurately with minimal direct supervision.
Ability to Model and provide direction to hourly Associates on proper Guest Service approaches to ensure the Guest needs, complaints and issues are successfully resolved within company guidelines and standards.
Ability to merchandise and manage presentation procedures and store operations.
Ability to communicate in a clear, concise, manner.
Ability to discern dishonest activity or dangerous behavior either by associates or guests.
Is knowledgeable and can follow all Store Safety and Emergency procedures.
Openness to Relocation - Committed to relocation for possible rotational assignments and willing to relocate for future career opportunities, inclusive of lateral moves and promotional opportunities (must sign a relocation commitment form).
Must be 18 years of age. Under the age of 21 requires approval.
Associate's degree preferred or equivalent retail experience.
Maintains confidentiality of store financial, sales and company information at all times.
Must provide open availability for scheduled work shifts as business needs dictate. (Including nights, weekends & Holidays).
Ability to stand and continuously perform essential job functions for up to a 10 hour shift.
Available for relocation for future career opportunities.
VI. PHYSICAL REQUIREMENTS
Visual: Must be able to evaluate merchandise presentations and read reports.
HEARING: Must be able to interview job applicants and react to customer needs & feedback.
SPEAKING: Must be able to communicate effectively with the corporate office, subordinates, job applicants and customers.
LIFTING/PULLING/PUSHING: Up to 50 lbs.
FINGERING/GRASPING/FEELING: Must be able to grasp a pen to write, or alternately, use a keyboard.
Gordmans Stores, Inc