Certified Nursing Assistant / Personal Care Associate
A co-worker's job title is only the beginning of who he/she is to our residents because here, each co-worker serves a position and a purpose. We care for our residents the way we all would want to be treated: with dignity, compassion and respect. To honor the care and commitment that they offer to our residents every day, we work hard to provide a rich benefit package, an environment which encourages career development and competitive compensation.
The certified nursing assistant (CNA) / personal care associate (PCA) focuses their efforts supporting residents with daily activities to support their personal hygiene, socialization, cognition, spiritual being and physical health. CNAs / PCAs encourage independence, support resident choice and preserve resident dignity through their professional manner and interactions.
Routine Functions of the Position:
Practices responsible teamwork as evidenced by openly communicating with co-workers, participation in facility meetings, commitment to work group's efforts to improve operations or resolve problems and a willingness to lend assistance to other campus co-workers.
Provides residents with assistance for personal needs according to customer service plan. Resident needs may include but are not limited to toileting, bathing, dressing, grooming, mobility, transport, dining, daily mouth and denture care, Foley and peri-care and simple treatments.
Provides eye, nose and ear care.
Assists residents with hair care (shampooing) and shaving for both males and females. Observes skin appearance and reports changes to nurse.
Keeps residents dry and clean. Checks briefs every two hours. Assists residents with bowel and bladder functions as needed and in coordination with care plan.
Performs nail care including trimming and cleaning paying special attention to diabetic needs (does not include toenails).
Ensures residents are ready for all scheduled appointments including physical therapy, occupational therapy, speech therapy and special tests.
Turns and repositions bed bound residents as needed.
Assures supportive devices are used as directed.
Practices patience, compassion and empathy in all interactions with all residents.
Understands the importance of the CNA / PCA role in improving resident quality of life through personal care, activities and daily interactions.
Promotes social and emotional support as needed and according to the customer support plan
Routinely reads resident support plans to ensure plans are accurate and team is aware of updates and changes. Provides input to nurse and manager.
Obtains vital signs as assigned by the nurse.
Assists with care of Hospice residents and post-mortem care.
Rounds on residents to assure care needs are met
Attends care coordination meetings.
Acts as a leader on the team
These actions include prompt response to calls for assistance, sensitivity to resident needs for privacy and socialization, encouragement and direct assistance to participate in activities, appointment reminders, and encouragement for the resident to be as independent as possible. Interacts and communicates with resident and residents' family members in a manner that shows respect and promotes confidence in meeting their expectations. Refers family members to nurse or supervisor for service / care concerns.
Consistently utilizes Standard Precautions and follows infection control procedures as indicated.
Observes for and informs supervisor / shift leader promptly about any changes in resident health or behavior or condition or needs using a Stop and Watch form.
Promptly reports unusual events, suspicion of abuse or neglect and / or emergency situations. Participates in the planning of customer service needs by providing updates on each resident's physical, social, cognitive and spiritual health.
Assists residents with dining. May include but not limited to: Preparing / cleaning the dining room, assists with food selection, thickening liquids, serves beverages and food, positions food properly for meals, encourages residents to self-feed, reports any changes including intake or swallowing difficulties. Performs after meal care: cleans face, hands, and changes cloths as needed, etc. Routinely checks room for food items that spoil and discard or reports as appropriate. Promotes pleasant and inviting dining environment and encourages social interaction among residents.
Completes resident laundry in a thorough and organized manner as assigned.
Cleans resident rooms, bathrooms, common areas according to protocols and schedules where assigned.
Reports maintenance needs promptly. Takes all appropriate safety precautions to minimize risk of injury to resident, self and other co-workers.
Consistently practices proper body mechanics and safe handling techniques and demonstrates proper use of a gait belt when assisting residents.
Fulfills Country Meadows and regulatory requirements for annual and all continuing education programs.
Ensures resident safety: cleans up minor spills and messes and notifies housekeeping / maintenance as necessary. Washes hands before and after caring for resident. Wipes off wheelchairs. Uses only equipment trained on. Assists with ensuring lifts are used properly. Reports defective equipment to maintenance.
Informs nurse or manager of supplies.
Informs nurse or manager with ideas for improvements in care.
Ensures residents rights by knocking on door before entering, maintains confidentiality, and treats all residents with respect, kindness and dignity. Be sure care is administered in a private environment.
Reports all resident complaints to nurse or manager.
Assists with admissions, transfers and discharges as appropriate.
Maintains completion of ADLs, weights and bowel and bladder tracking sheets.
Uses good body mechanics at all times. Uses gait belt and lifts seeking assistance as needed from co-workers. Helps to ensure each co-worker has a gait belt at all times.
Mentors and trains new co-workers
Must be able to work in all levels of care.
Performs Community Life activities as needed.
Performs other duties as assigned.
Ability to multitask.
Must be dependable, punctual, self-motivated, and able to work without constant supervision.
In case of fire or other internal disaster, assists in evacuating residents to exits.
Protects resident rights and confidential information according to state and federal laws.
Observe for any signs of resident abuse or neglect. Takes immediate action to prevent harm and report incidents according to company policy and state law.
Requirements Specific to Pathways:
Consistently implements a restorative philosophy by focusing on residents' abilities and providing encouragement and support to residents to be as independent as possible. Demonstrates patience and tolerance when assisting residents.
Follows through with physical / occupational / speech therapy plans for functional restoration as communicated via Customer Service and / or therapy's plans.
Consistently encourages residents to participate in therapeutic activities, fitness programs, spiritual life programs and community outings. Lead an activity on occasion.
Completes training for body mechanics and resident care specific to Pathways co-worker
Requirements Specific to Connections:
Completes Validation Associate course within the first six (6) months of employment and integrates Validation techniques into daily practice to help resolve resident behavioral situations.
Participates in the Connections activity program as needed. CNAs / PCAs may lead small groups; supports larger activities leads by activity staff; participates in outings with residents and becomes an essential part of the Connections program
Practices patience, compassion and empathy in all interactions with Connections residents
Understands the importance of the CNA / PCA role in improving resident quality of life through personal care, activities, and daily interactions.
Participates in continuing education programs to meet regulatory requirements and to promote a greater understanding of Alzheimer's disease and other forms of dementia.
Requirements Specific to a Certified Care Associate (CCA):
A CNA / PCA may pursue the position of CCA. The candidate must meet eligibility criteria as outlines on the application and fulfill defined requirements. Once promoted to CCA additional responsibilities might include (but are not limited to) support for programs crucial for resident and co-worker safety, customer satisfaction, co-worker retention, co-worker support and / or specialized programs including Compliance, Validation, Community Life and marketing.
Stand / walk up to eight (8) hours a day
Frequently support up to 70 pounds
Occasionally lift / carry up to 50 pounds
Frequently kneel, bend, squat, climb and reach
Secure proper assistance for transferring and lifting of residents as needed
Workplace includes the entire campus excluding the attic.
Push / pull up to 100 pounds
Experience: Entry Level position. Prior direct care experience preferred.
Education: High school diploma / GED
Certification / License: Current CPR certification preferred
Have the ability to understand and speak English at a level which allows the safe, efficient performance of the job.
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Country Meadows Retirement Communities