Cluster Sales Manager - Business Transient

Proper Hospitality's portfolio of boutique luxury lifestyle hotels offers an unparalleled experience combining sophisticated design, personalized service, and distinctive local culture. Each property provides a unique and memorable stay for our guests. We are seeking a dynamic and results-oriented Area Transient Sales Manager to drive transient sales from Corporate & Leisure segments across a number of properties under "The Collective" brand.

This role is pivotal in building strong client relationships and exceeding revenue targets by showcasing the unique allure of our properties. The ideal candidate will have a deep understanding of the luxury hospitality market, excellent sales skills and a proven track record of success in sales management.

Responsibilities

• Sales Strategy & Planning: Develop and execute strategic sales plans to secure new corporate and leisure accounts and retain existing ones for each property within the assigned region

• Client Relationship Management: Build and maintain strong relationships with corporate travel managers, travel management companies, travel advisors, corporate accounts, event planners and travel agencies

• Market Analysis: Conduct in-depth market research to identify and qualify new business opportunities and trends in the luxury hospitality industry

• Revenue Management: Collaborate with the revenue management team to optimize pricing and inventory strategies to maximize revenue from transient and group bookings

• Negotiation & Contracts: Negotiate and finalize contracts with corporate clients, ensuring mutually beneficial agreements

• Portfolio Management: Manage and grow a portfolio of assigned corporate and leisure accounts across multiple properties

• Team Leadership: Lead and mentor on-property sales teams to ensure alignment with area sales goals and strategies

• Reporting & Analysis: Prepare regular sales reports and analysis to track performance, identify areas for improvement and provide actionable insights

• Brand Representation: Represent the company at industry events, trade shows and networking functions to promote the brand and generate new business

• Collaboration: Collaborate with internal teams (Sales, Marketing, Events, Operations) to ensure a seamless experience for corporate clients and their travelers

Qualifications

• Proven track record of exceeding sales targets and achieving revenue goals

• Excellent communication, presentation, and interpersonal skills

• Strong client relationship management and negotiation skills

• Leadership experience in handling VIP guests and leading sales teams

• Proficiency in computer programs and sales/CRM software

• Strong analytical and problem-solving skills

• Ability to work under pressure and demonstrated accountability

• A passion for the hospitality industry and a commitment to providing exceptional customer service

Education

• High school graduate or equivalent vocational training; college graduate preferred

• Bachelor's degree in Business, Hospitality Management, Marketing or a related field is preferred

Experience

• Minimum 5 years of experience in corporate and/or leisure travel sales within the luxury hospitality industry

• Prior experience with a multi-property role is preferred

Company Overview

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn't proper. We are seeking out the "best of the best" from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle hospitality company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.

We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.