Club Card Outfitter

Bass Pro Shops Harrisburg , PA 17101

Posted 3 weeks ago

Position Summary

Provide legendary customer service experience by greeting and assisting customers, presenting them with the opportunity to become a Bass Pro Shops/Cabela's CLUB Mastercard Member, and executing the application fulfillment process from start to finish.

Position Responsibilities

  • Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops/Cabela's CLUB Mastercard Member.

  • Details the benefits of being a CLUB Member and makes the appropriate sales pitch to persuade customers to apply for the Bass Pro Shops/Cabela's CLUB Mastercard card.

  • Provides daily feedback and reports in a timely and accurate manner. Responsible for meeting goals and objectives set by the marketing department.

  • Responsible for keeping inventory accurate and organized to include important documents, applications, customer premiums, etc.

  • Responsible for adhering to and complying with the policies established for the credit information gathering process, including guidelines from banking regulations and the Patriot Act.

  • Other duties as assigned by management.

Position Requirements

  • High School Diploma or Equivalent

  • 0 to 2+ Years' Experience

  • Offering Legendary Customer Service involves this position having access to be able to run programs that access the customer's unencrypted credit card, to be able to retrieve unencrypted cards for handling mail in returns, CLUB Mastercard Cards when customer is on site and left cards at home, research transactions for lost receipts, etc. With this said, this position requires the ability to access customer information including unencrypted credit cards.

  • Must be able to read documents, printouts, reports, computer screens and other written communication.

  • Must be able to hear well enough to communicate with customers and co-workers.

  • Must be able to stand and/or walk to fill orders, assist customers on the sales floor, etc.

  • Must be able to stock product at various racking levels, use step-stool or ladder, etc.

  • Must be able to place product on/off conveyor, trucks, shelving, etc.

  • Must be able to write, type and use phone system.

  • Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Bass Pro Shops


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Marine Sales Outfitter

Bass Pro Shops

Posted 1 week ago

VIEW JOBS 12/6/2019 12:00:00 AM 2020-03-05T00:00 Position summary: Performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance and direction to customers. Position responsibilities: 1) Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers 2) Insure a pleasant and productive shopping experience for all customers 3) Demonstrate product to customers 4) Replenish product on shelves as required per Merchandising guidelines 5) Remains Product "expert" through ongoing product knowledge training 6) Knowledgeable of advertised sales; maintain pricing and signing 7) Assist with "Seasonal" floor merchandise moves 8) Restock merchandise as required 9) Keeps work area clean, neat and well stocked with supplies 10) Follows all Company Policies and Procedures Education and/or Experience High School education or equivalent experience Mathematical Skills / Reasoning Ability Ability to calculate figures such as discounts and make change to customers Communication Skills Ability to communicate in a friendly and professional manner to our customers and other associates Physical requirements Able to lift up to 50 pounds Able to stand for extended periods Other Knowledge, Skills and Abilities Ability to establish and maintain effective working relationships with Management, coworkers and customers. Ability to operate computerized Point of Sale register system Bass Pro Shops Bass Pro Shops Harrisburg PA

Club Card Outfitter

Bass Pro Shops