Cloud Technical Account Manager

Amazon.Com, Inc. Irvine , CA 92606

Posted Yesterday

Would you like join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises.

As a TAM, you will help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lamdba, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs and risk management.

You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.

We are seeking individuals with strong backgrounds in I.T. operations and related areas such as Linux/Windows systems administration, DevOps, Big Data and more. The TAM is our centerpiece of value to our Enterprise Support customers, so if you wish to be at the forefront of innovation, come join us!



See if you are a match!

See how well your resume matches up to this job - upload your resume now.

resumetriaasssdfel.jp… Change Resume
Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
(UsaCaIrvine) Technical Acc...

Google Inc.

Posted Yesterday

VIEW JOBS 8/14/2018 12:00:00 AM 2018-11-12T00:00 Note: By applying to this position your application is automatically submitted to the following locations: Sunnyvale, CA, USA; Boulder, CO, USA; Irvine, CA, USA; San Francisco, CA, USA Our Professional Services organization brings product and implementation expertise directly to our customers, injecting passion and know-how to help them get the most out of Google Cloud. As a Technical Account Manager (TAM), you will draw on your technical, communication and organizational skills to help customers get the most value from their Google Cloud Platform and G Suite investments. Your previous experience with enterprise infrastructure implementations, cloud platform design, Big Data solutions and application development, will play a critical part in your day to day work driving success and advocating for our most critical strategic customers. You will manage all aspects of Google Cloud adoption, helping customers accelerate their journey to our platform and optimize their business and technical operations. Google Cloud helps millions of employees and organizations empower their employees, serve their customers, and build what’s next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. And our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. ## Responsibilities * Drive partnerships for key strategic customers. Establish executive relationships, advocate for customers to overcome adoption blockers, and coordinate across multiple work streams and teams to maintain customer momentum. * Manage post-sales relationships with customers. Team with customer technical and implementation leads and partners to manage and drive successful adoption of Google Cloud. * Guide customers through the innovation lifecycle, building strategic roadmaps and driving achievement of key milestones. Serve as champion and advocate for business transformation, enabling teams to embrace cloud technologies. * Provide best practices and accelerated support for Google Cloud Platform and G Suite Solutions. Develop best practice recommendations for Google Cloud partners based on the experience gained during customer engagements. * Drive customer feedback to stakeholders to ensure the best possible production experience, and assist in prioritizing product requirements by communicating customer needs and impact. ## Qualifications Minimum qualifications: * BA/BS degree in Computer Science, Mathematics or a related technical field or equivalent practical experience. * 3 years of experience as a customer-facing services consultant in an infrastructure and/or data systems environment. * Experience working with a cross-functional and geographically dispersed team and customer base. * Ability to travel (domestically and internationally) up to 30% of the time. Preferred qualifications: * Experience working with channel partners, systems integrators and third party developers to deliver solutions. * Experience in application/workload migration to Amazon Web Services, Azure and/or Google Cloud Platform. * Experience in cloud operations - technical support and/or operations (e.g capacity planning, product release management, etc). * Background in two or more of the following: data center infrastructure, operating systems, networking, security, system administration, service management modernization and/or data architecture. * Ability to present technical materials effectively to diverse stakeholder groups and engage effectively with executives of large enterprises on both technical and non-technical matters. * Excellent written, communication and management skills, with a focus on translating business requirements into technology solutions. * * * At Google, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other company location. Google is not responsible for any fees related to unsolicited resumes. Google Inc. Irvine CA

Cloud Technical Account Manager

Amazon.Com, Inc.