Cloud Systems Administrator

What We're Looking For

Baylor University is seeking an Cloud Systems Administrator to support the mission of the University in the ITS Server Operations department.

A bachelor's degree, two years of relevant work experience, and an active Christian faith are required. A master's degree and three years of relevant work experience are preferred.

Applicants must be currently authorized to work in the United States on a full-time basis.

What You Will Do

• Assists in the design and management of an organization's cloud systems, applications, policies, and strategy.

• Evaluates and identifies the best cloud solutions for the organization. Incorporates security management and privacy requirements into cloud hardware, software, and applications.

• Maintains up-to-date and extensive knowledge of cloud products and technology.

• Assists with evaluating, troubleshooting, maintaining, and providing technical support as it relates to the infrastructure team

• Assists in updating system configuration, install and test updates of software and help keep support documentation updated

• Develops reports that can be used to provide metrics for service usage

• Collaborates with departments to find solutions to technology questions

• Provides quick and efficient response to service desk requests

• Provides training and support when necessary to users during implementation

• Provide excellent customer service through the use of email, telephone and messaging platforms

• Perform all other duties as assigned to support Baylor's mission

• Ability to comply with University policies

• Maintain regular and punctual attendance

What You Can Expect

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.

Explore & Engage

Learn more about Baylor and our strategic vision, Illuminate. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!