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Cloud Sales Operations Manager

Expired Job

Shi International Corp. Somerset , NJ 08873

Posted 3 months ago

About SHI

Innovative Solutions. World Class Support.

Headquartered in Somerset, NJ, SHI International Corp. has transformed itself from a $1 million "software-only" regional reseller into a $8.5 billion

  • global provider of technology products and services. Privately-held and under the guidance of its current ownership since 1989, SHI has experienced tremendous growth in size and scope. Its organic growth and over two decades of stability are a direct result of backing a highly-skilled, tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals. SHI offers custom IT solutions for every aspect of your environment from software and hardware procurement to deployment planning, configuration, data center optimization, mobility and IT asset management. SHI supports their clients from over 30 offices throughout the U.S., Canada, the U.K., Germany, France and Hong Kong. SHI's goal is to foster long-term, mutually-beneficial relationships with its customers and partners, every day.

What SHI Can Offer:

  • World Class Facility includes on site gyms, restaurants and community events

  • Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy

  • Work in an up-beat, creative, and fun environment

  • Benefits, include medical, vision, dental, 401K, and flexible spending

  • Supportive Management and Leadership

Job Description/Overview

SHI has an exciting opportunity available to support Enterprise Account Executives as a Cloud Sales Operations Manager! We are looking for a confident candidate who will be a part of driving efficiency as well as the expansion of SHI's CIS team! This role will play an integral part in ensuring efficient and quality support from CIS coordinating Sales, Operational, and Services efforts within the organization.

Responsibilities/Job Function

Responsibilities include, but are not limited to:

  • Cloud Lead Generation & Management:

  • Monitor, respond & manage process for cloud aliases: cloud, awssales, gcpsales, azuresales

  • implement lead gen process for renew services leveraging and CRM

  • Design and & Execute new Lead Generation offers and related process for Customer events, webinars, partner offers, etc.

  • track/report/identify areas to grow lead generation efforts

  • Liaison for the CIS Sales & Operations teams

  • Contribute and help execute newly Defined Processes to help make our teams communicate and work together more efficiently

  • Ensure documentation is created and maintained on a consolidated CIS Team Site so that Folks across CIS have access to key pieces of information

  • Communication of internal process instructions for new and existing projects to appropriate folks

  • Sales Support

  • Supporting Sales Team to expedite Contracts & SOWs

  • Assist team with business unit initiatives

  • CRM data management and manipulation

  • CIS on MySHI SharePoint - site management and maintenance

  • BI Reporting assistance and regional data analysis

  • Regular check in and effective communication of progress or issues

  • Execute key project management processes in conjunction with sales teams

  • Escalation of issues and concerns to appropriate leadership.

  • Create and maintain Sales Tools & Presentations for the Cloud Sales Team

Qualifications/Minimum Skills Required

  • A successful candidate must be assertive and able to drive projects to completion while overcoming internal and external barriers

  • Candidate should possess the ability to adapt quickly to changes and work as part of a team in a fast-paced environment, handling multiple issues simultaneously

  • Excellent multi-tasking and organizational skill

  • General Familiarity with key Cloud Technologies and Solutions

  • Ability to learn fast and absorb knowledge on a daily basis

  • Great communication skills

Certification Requirements:

  • Successful candidate must either have an AWS Certified Cloud Practitioner or AWS Associate Cloud Solutions Architect exam, or obtain a AWS Certified Cloud Practitioner certification within 6 months of start date.

Preferred Skills:

Experience with the following applications is helpful, but not required:

  • Microsoft Dynamics AX and CRM

  • Microsoft Office applications, in particular Outlook and Excel

  • Microsoft Office SharePoint

  • Microsoft Office OneNote

Working knowledge of SHI internal structure and processes is helpful, but not required

Equal Employment Opportunity M/F/Disability/Protected Veteran Status


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Cloud Sales Operations Manager

Expired Job

Shi International Corp.