Cloud Platform Engineer

General Information

Ref #:

20240037782

Travel Amount Required:

None

Job Type:

Regular-Full Time

Location:

Lowell

• Massachusetts

• United States, Weston

• Florida

• United States

Company Overview

Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKG

Description & Qualifications

Description

About the Role:

We are seeking a skilled Cloud Platform Engineer with hands on experience deploying, maintaining and supporting production applications deployed across various Cloud Platforms. In this role, you will be responsible for maintaining UKG's Authentication Platform that's leveraged throughout all our service offerings. Being a Platform that's crucial to always being available for our customers accessing our services, it's important to have a proactive approach mindset to detect risks, mitigate and prevent issues from reoccurring, and continuously enhancing our observability. You will play a vital role in collaborating with cross-functional development teams to integrate with our Authentication Solutions in an effort to ensure a seamless application launch.

UKG is a Hybrid working model with the expectation of 3 days/week in the office. Additionally, this role will have occasional on-call responsibilities

Responsibilities:

• Manage and support all Authentication (IAM) Identity platforms that are mission critical our customers

• Understanding all Identity protocols such as OIDC, oAuth2, SAML2 and all flows that are leveraged to integrate with an AuthN platform.

• Extensive knowledge with observability tools that enable UKG to be

• proactive identifying issues before causing any impact

• Define and implement enhancements to our observability to detect issues prior to causing any impact to our customers

• Keeping the lights (KTLO) on and maintaining all Authentication Platforms to ensure all services are fully operational and healthy.

• Collaborate with our Dev and internal teams on improving application resilency, availability and overall user experience

• Support services through activities such as monitoring availability, system health, and incident response

• Showing Service level owership on driving solutions and preventative measure to make our products

• Improve system performance, application delivery and efficiency through, automation, process refinement, post mortem reviews, and in-depth configuration analysis

• Engage in Communications across all areas of the organization

Qualifications

Qualifications:

• 1-3 years experience in engineering, with exposure to Cloud Engineering, DevOps Engineering, or Site Reliability Engineering

• Experience with Cloud based applications

• Ability to build Grafana dashboards and build alerts in effort to proactively detect and prevent any customer impacting events.

• Experience with Containerization Technologies

• Experience with Linux Ubuntu Operating system

• Experience with DataDog, Grafana and Kibana (elk) for increasing our application observability

• Experience with Openstack, GCP Cloud Compute or other Virtual Server Software

• Experience coding in higher-level languages (e.g., Python, Javascript, C++, or Java)

• Experience in configuration and maintenance of applications such as web servers, load balancers, relational databases, storage systems and messaging systems

• Experience with operating systems and TCP/IP network fundamentals

• Experience learning software, frameworks and APIs

Preferred Qualifications:

• Experience with Identity platforms and protocols such as OIDC, oAuth2, SAML2 Authentication and Authorization industry standards

• Understanding various Authentication flows such as Authorization Code flow, Implicit flow, client credential flow and resource owner flow.

• Experience debugging complex authentication related issues that require understanding SAML traces, review of logs from various components in our AuthN ecosystem

• Engineering degree, or a related technical discipline, or equivalent work experience

• Experience with Directory server (ldap/OpenDJ), MySQL, ElasticSearch, RabbitMQ, and others

• Ability and willingness to work evenings / nights on occasion.

• Ability to lead and work in projects that span multiple internal teams

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster and its supplement.

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.