Cloud Engineer 3

A Cloud Engineer 3 is a career level professional role responsible for cloud systems, on-prem infrastructure and services needed to bridge cloud and on-prem architecture. The person in this role helps configure cloud platforms, codes and manages APIs or applications related to cloud deployments, and integrates applications with cloud services. In addition, the Cloud Engineer maintains these systems on a day-to-day basis and is available for 24x7 support as scheduled. This role responds to escalated service requests, implements approved production changes, and participates in incident resolution.

This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.

Required

Education:

• Bachelor's degree in related field or equivalent professional experience

Work Experience:

• 4+ years system engineering or relevant experience in a large structured operational environment
• 2+ years cloud computing and development experience

Demonstrated Skills & Abilities:

• Understanding of core cloud technologies and tools

• Experience with templating languages and configuration management tools

• Experience engineering solutions in various cloud platforms

• Basic knowledge of networking concepts like DNS, TCP/IP and firewalls

• Experience with various scripting languages and restful API's

• Understanding of virtualization and containerization

• Familiar with DevSecOps, Scrum, and ITIL concepts is preferred

• Experience with Change, Incident, and Problem management processes

• Exceptional oral and written communication skills

• Basic understanding of and experience working in large-scale structured operations

• This job operates in a professional office environment

• To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using computer monitors/equipment

Preferred Qualifications:

• Associate cloud certification

#LI-JR1

• Provide input to strategic plans and product roadmaps with a focus on cloud products

• Code APIs to work with cloud systems and when required to help bridge on-prem systems and applications with the cloud

• Code applications designed to work with or enhance features offered by cloud platforms

• Translate architectural requirements into PaaS, IaaS and serverless solutions

• Deploy, manage, and operate scalable, highly available, and fault-tolerant systems

• Implement and control data flow to and from cloud service providers

• Assist in the evaluating and enablement of measures to protect cloud system from security compromise and to keep the system safe

• Plan and perform approved scheduled and emergency maintenance where cloud products have been customized or configured. This includes documenting the maintenance and following the change management process, including approving documented change requests

• Respond to escalated incidents and engage vendors as necessary. Identify, track, and resolve associated problems

• Author and maintain documentation and knowledge-based articles

• Adhere to all security guidelines and ensure that systems are properly protected with working backups; ensure all others with access are doing the same

• Perform general research to evaluate a range of cloud product offerings, new cloud features, and emerging trends

• Identify and document technical application, architectures and requirements

• Order, provision and configure supporting systems and infrastructure

• Interact with vendors and provide feedback on their products that influences their product roadmap

• Participate in the design and implementation of supporting systems and infrastructure

• Keep training material up to date

• Document the steps required to fulfill service requests

• Ensure system monitoring is properly tuned

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord's work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings- giving Church members places to worship, teach, learn, and receive sacred ordinances-our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.

Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.

Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.