Cloud Architect

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state, and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. By being deeply invested in our work, showing compassion in our interactions, and embodying the spirit of a team player, each member contributes to a thriving community. UW is committed to attracting and retaining a diverse staff; your experiences, perspectives, and unique identities will be honored at the University of Washington. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UW Information Technology (UW-IT) is the central information technology organization for the University of Washington, responsible for strategic planning, oversight, and direction of the UW's IT infrastructure, resources, and services. UW-IT provides critical technology support to all three campuses, UW Medicine, and research operations around the world, partnering with the UW community to enable innovation, learning, discovery, and service."

UW Information Technology (UW-IT) is the central IT organization for the University of Washington, collaborating with partners across the University community to advance teaching, learning, innovation and discovery. UW-IT delivers critical IT services and support to all three campuses, UW medical centers and global research operations. Innovation and discovery are at the heart of what UW-IT does and drive the work in advancing the University of Washington's role and mission.

The Infrastructure Division (INF) designs, implements and supports the essential IT infrastructure services and technologies that are indispensable to carrying out the University's mission. They include the University's wired and wireless networks, telecommunications services, computing and storage services, infrastructure tools and service delivery platforms. The division is also a trusted partner, delivering expertise and critical IT infrastructure to the UW's extended community and regional partners, including the UW Medicine system, the WA state K-20 Education Network, and the Pacific Northwest Gigapop (PNWGP) and its high-speed research networks enabling regional and international connectivity. Among the division's key goals are providing robust, reliable, secure, cost-effective, scalable, and accessible services.

The Cloud Architect position is responsible for strategic planning, systems thinking, and technical architecture, while supporting engineers with designing, implementing, and managing complex cloud applications, systems, and infrastructure at an enterprise scale, with a focus on Microsoft products and the Azure cloud ecosystem. An invested, compassionate, team-oriented IT professional, this position directly supports the research, teaching, and administrative missions of the University. This position supports and collaborates broadly with other architects, engineers, and business owners and professionals to deliver core UW services and is relied upon to provide and facilitate expert troubleshooting when things go wrong. Additionally, this position provides engineering leadership to one or more service teams delivering complex IT services to the University and its extended community.

Position Complexities:

This position is a Microsoft technology expert with comprehensive knowledge, systems thinking, and experience developing technical architecture and solutions within a complex organizational and policy framework that requires reliable, cost-effective solutions including those within the Azure cloud ecosystem and in support of identity, privacy, access management, integration, and system management. They will resolve complex design, architecture, and integration problems involving multiple interdependent components. The position will interpret and apply complex business rules and regulations. The position must demonstrate maturity and agility in making decisions, facilitating collaboration with multi-disciplinary teams, using facts as well as heuristics and probabilities. This position is responsible for Microsoft technology decisions broadly affecting how University business is conducted within the context of enterprise architecture practices and strategic goals for the University. Other Microsoft technology engineers consult with this position thus it is imperative to foster a culture of support and mentorship, focus on nurturing strong, trust-based relationships and embodying a mindset that prioritizes guidance and assistance.

REQUIREMENTS:

Bachelor's Degree in computer science, engineering or a related field or experience.

Five years of progressively responsible experience in cloud information technology systems architecture, engineering, implementation, and support of enterprise-wide technology solutions and services.

Azure cloud experience in evaluating, architecting, and integrating Microsoft technologies such as:

Copilot, Automation, Device management, Microsoft Identity, Client authentication, Virtualization, Networking, Monitoring, Product update management, Developer tools, Microsoft Database, Server management, Application management, and/or Security Azure cloud technical leadership role with demonstrated ability to train, mentor, and guide others to learn complex technical skills

Demonstrated ability to learn quickly and apply new technologies, methodologies, tools, etc

Demonstrated excellent written/oral communication skills, technical documentation skills, user liaison skills, and personal interaction abilities.

Ability to work effectively in a complex organization with minimal direct supervision and competing priorities from multiple stakeholders across all levels in the organization.

DESIRED:

Master's Degree in computer science or a related field. .

Prior experience in a research university or other academic institution

AI / Copilot

Automation

• PowerShell, Bicep, Runbooks, Python, Terraform, Azure Resource Manager

Device management technologies

• Microsoft Intune, Group Policy, Microsoft System Center Configuration Manager, Jamf, Windows Client OS

Microsoft Identity

• Entra ID, Active Directory, PIM, Entra ID Connect, Microsoft Identity Manager, Entra ID access reviews, Entra ID application integration

Client authentication technologies

• LDAP, Kerberos, Shibboleth, SQL login, Basic authentication (over SSL)

Virtualization technologies

• VMWare, Hyper-V, Azure VMWare Solution, Azure VMs

Networking technologies

• Azure Networking, appliance firewalls, Windows Firewall, Azure Network Security Groups (NSGs), VPNs & Routing and Remote Access Service, DNS & DDNS

Monitoring technologies

• Azure Monitor, Log Analytics, System Center Operations Manager, Datadog, Solarwinds, Application Insights

Product update management

• Azure Update Manager, Windows Update for Business (WUfB), Windows Server Update Server (WSUS)

Developer tools

• Azure DevOps, Azure DevOps Server, Azure Pipelines

Microsoft Database technologies

• SQL Server, Azure SQL Managed Instances, Azure SQL Database, Microsoft Access

Server management technologies

• Windows Server, F5 BigIP, Azure load balancer, Azure Storage, Azure Backup, Tivoli Storage Manager (TSM), Veeam

Application management technologies

• IIS Web services, Certificates, Azure App

Security technologies

• Antivirus, Endpoint Detection and Response (EDR), Defender

Experience with ITIL framework, roles and ITSM practices

CONDITIONS OF EMPLOYMENT

Hybrid, open office environment

This is an essential position and is required to report to campus the UW suspends operations.

Application Process:The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.