Closing Services Coordinator

First American Financial Pittsburgh , PA 15201

Posted 2 months ago

Company Summary

Join a team that puts its People First! As a member of First American's family of companies, PCN/Safe Escrow is a provider of escrow disbursement services to Title Agents Nationwide. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for six consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Job Summary

The Closing Service Coordinator acts in a liaison role for residential real estate closings, providing service and information to the closer and the client. Reviews and provides information, answers questions and monitors status to facilitate closings.

Essential Functions

  • Receive and review information pertaining to residential real estate closings from title companies; schedule closings with attorneys using First American's proprietary operating system

  • Identify and communicate options to clients when original request cannot be accommodated

  • Communicate with clients and attorneys regarding real estate issues that may arise during closing, in order to facilitate the closing

  • Complete forms and maintain logs

  • Monitor and respond to emails and voicemail, answering questions and providing information

  • Obtain feedback from clients and borrowers to report to management for operational meetings

  • Participate in department projects as required

Knowledge and Skills/Technology Used

  • Strong customer services skills

  • Problem solving skills

  • Proficient with MS Office and Adobe products; FA operating systems

  • Strong interpersonal and communications skills

  • Strong professionalism and presentation skills

  • Exceptional attention to detail and organizational skills, including scheduling and follow-up

  • Familiarity with closing process, and basic understanding of real estate documentation, including deeds, mortgages, powers of attorney, affidavits, etc

Typical Education

  • High School Diploma or equivalent

Typical Range of Experience

  • 1-3 years of related experience

  • Industry experience required

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Front Desk Reception And Access Coordinator Housing Services

Carnegie Mellon University

Posted 1 week ago

VIEW JOBS 11/16/2021 12:00:00 AM 2022-02-14T00:00 Carnegie Mellon's housing communities provide students with opportunities to enhance their personal growth and development as they progress through their college years. Each community - whether first-year, upperclass, or Greek - has its own distinctive character, traditions, and design but all share core focus areas: transition, support, involvement, personal development, and community commitment. Carnegie Mellon University's Department of Housing Services with the division of Student Affairs is searching for a Front Desk Reception and Access Coordinator. This is an excellent opportunity if you thrive in a fast-paced and engaging work environment. In this role, you will be responsible for providing and coordinating daily front office service functions for our busy, customer-focused department. Core responsibilities will include: * Performing overall general office support responsibilities such as greeting guests and visitors, answering phones, taking messages, and providing routing information; sort and distribute mail and packages; assist with operating copiers and other office machines. * Responding to customer (students, parents, contractors, visitors, staff, etc.) walk-in, phone and email inquiries and requests in a welcoming and service-oriented manner * Acquiring significant knowledge of the policies, procedures, and organization of the housing and facilities area, and effectively providing that information to students, staff, faculty, and/or the public. * Serving as the primary coordinator for organization, control, and security of all keys maintained by the office; overseeing and distributing keys to students, staff, and vendors, and overseeing overall security of keys. * Performing routine audits of keys, completing documentation, and investigating discrepancies. * Submitting access-related electronic maintenance requests and overseeing the daily operations and maintenance of the electronic key system. * Co-supervising a team of student workers who assist with front office operations. * Maintaining and utilizing complex databases, handling confidential information, and providing general administrative support to the office staff. * Drafting correspondence or forms, and compiling/running reports using software. * Assisting with seasonal residency processes (such as summer conference housing) * Other duties as assigned Flexibility, excellence, and passion are essential qualities to be successful within Housing Services. Inclusion, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work. Qualifications: * High School Diploma or GED required * 3-5 years of Administrative Support Experience Required Requirements: * Successful Background Check Are you interested in this exciting opportunity? Please apply! CMU's COVID-19 Vaccination Requirements: As a condition of employment, Carnegie Mellon University requires all staff and faculty working in the United States to be fully vaccinated against COVID-19. Prior to commencement of employment, new hires in the United States must provide proof of vaccination or obtain an approved exemption. (Exemptions may be requested for medical reasons or for religious or strong moral or ethical conviction.) Those granted an exemption must comply with all applicable COVID-19 mitigation requirements, including use of facial coverings, daily self-assessment and weekly Tartan Testing. Location Pittsburgh, PA Job Function Administrative Support and Coordination Position Type Staff - Regular Full Time/Part time Full time Pay Basis Hourly More Information: * Please visit "Why Carnegie Mellon" to learn more about becoming part of an institution inspiring innovations that change the world. * Click here to view a listing of employee benefits * Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. * Statement of Assurance Carnegie Mellon University Pittsburgh PA

Closing Services Coordinator

First American Financial