Stearns Lending, LLC is a leading provider of mortgage lending services in Wholesale, Retail, and Strategic Alliances sectors throughout the United States where licenses are held. In 2018, the company ranked as the #12 non-bank mortgage lender by Inside Mortgage Finance.
Responsible for assisting the Closing Manager in the day to day functions of the loan closing/funding department. This position will manage a team of closers and funders to ensure we meet closing dates and provide best in class service to our customers and internal partners. This position will the closing manager in driving efficiency and ensure accuracy in each transaction while meeting all established service levels.
Assist the Closing Manager by managing the day to day front line processes
Manage a team of Closers and Funders
Train all new and current staff to ensure they are following all established policies and procedures
Assign and manage daily volume to ensure all service levels are met
Work with staff to resolve issues quickly and accurately so loans are funded seamlessly, and customers' expectations are met
Manage and perform compliance reviews related to CD's, fees, credits and clerical errors
Monitor and manage workflow details
Analyze, suggest, develop and implement process changes to improve efficiency and productivity
Provide guidance to closing department personnel
Lead team efforts to achieve departmental and company goals
Responsible for monitoring performance, rewarding, and disciplining employees
Ensure client records are compliant with regulatory standards
Effectively communicate department goals, successes and failures with the executive leadership team
5 years' experience mortgage residential closing
5 or more years' experience in mortgage banking or related industry.
3 years' experience in a managerial role.
Must understand all TRID regulatory requirements
Must possess ability to work in a high volume, fast paced environment
Must enjoy having fun and working in an energetic highly collaborative environment
Must be able to solve problems and suggest opportunities for improvements
Must be a team player
Job Type: Full-time
Loan Closing: 5 years (Preferred) Mortgage Lending: 5 years (Required)
Leadership: 2 years (Required)
Stearns Lending is an equal housing lender and is licensed to conduct business in 49 states and the District of Columbia. Additionally, Stearns Lending is an approved HUD (United States Department of Housing and Urban Development) lender; a Single Family Issuer for Ginnie Mae (Government National Mortgage Association); an approved Seller/Servicer for Fannie Mae (Federal National Mortgage Association); and an approved Seller/Servicer for Freddie Mac (Federal Home Loan Mortgage Corporation). Stearns Lending is also approved as a VA (United States Department of Veterans Affairs) lender, a USDA (United States Department of Agriculture) lender, and is an approved lending institution with FHA (Federal Housing Administration).