Position Purpose: Responsible for developing and conducting a variety of training programs and auditing tools for clinical department staff on the company's clinical philosophy and evidence based practice methods.
Collaborate with other clinical leadership to identify training needs outside of core curriculum to promote maximized effectiveness in managing behavioral and medical costs. Maintain and monitor the delivery and effectiveness of the training program and identify solutions to challenges.
Coordinate training efforts with various cross-functional areas within clinical department
Develop and administer a universal training curriculum for new employees as well as ongoing training to maintain identified core competencies
Develop training curriculum based on clinical staff knowledge, needs, and areas of improvement needed as identified by senior leadership, staff request, or other business indicators
Participate in cross functional teams to identify and solve system issues
Develop teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works as applicable
Evaluate effectiveness of training programs, including cost and benefit analyses and communicate results to management
Audit team results, identify gaps in training and implement improvements in training programs
Review and recommend updates to policies and procedures
Ability to travel
Education/Experience: Graduate from an accredited school of Nursing or Master's degree in Behavioral Health or Social Science or related field. 4 years related of behavioral health experience, preferably in managed care. Willing to work in-house (non-remote).
License/Certification: Unrestricted license as a LCSW, LMFT,LPC, PhD, PsyD or RN. Current state driver's license.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.