Clinical Team Leader

Kool Smiles Baltimore , MD 21224

Posted 3 weeks ago

Ready to change lives (including your own)? We are dedicated to creating a world of happy, healthy smiles. We believe every person deserves access to quality, affordable dental care -- and this mission drives everything we do. We are looking for a Clinical Team Leader (Lead Dental Assistant) ready to create memorable patient experiences. We are not your typical dentist office, so if you are ready to have fun and make a difference, keep reading!

Below are the basics of this role:
The Clinical Team Leader (Lead Dental Assistant) is the clinical leader at the office level responsible for providing support to the office manager for the day-to-day functions of the dental office and to the doctors for clinical treatment.

  • Ensure the office delivers quality and compassionate care to every patient

  • Assist professional dental staff with treatment regularly

  • Assist the Office Manager in optimizing the efficiently of the office to better serve our patients through building teamwork and scheduling patients and staffing dental assistants effectively

  • Provide excellent customer service by ensuring Patient Flow is running efficiently and ensure the office is making space to offer Same Day Care

  • Assist with the recruiting and hiring, as well as responsible for the training of new dental assistants

  • Responsible for upholding the office to the highest integrity by adhering to all government regulations and company standards

  • Ensure all parents are guided through our processes before treatment, are educated in oral hygiene instruction, and are provided postoperative instructions.

  • Responsible for the operational readiness of the clinical section of the office

  • Responsible for ensuring dental equipment is working properly and be point of contact with supply representatives and service technicians.

  • Responsible for ordering dental supplies and managing inventory

Ready to do more than the basics and be super awesome?

  • Have fun and make sure our patients are having fun too

  • Provide memorable patient experiences by showing compassion for our patients and parents

  • Get out into your community -- participate in local events including school screenings, presentations and any opportunity to promote a positive image of us

  • Look around and do more than you are asked to do by assisting with other office duties as needed

  • Participate in morning huddles (hey, even ask to run one!), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc

  • Integrity, always do the right thing!

  • Love working with kids (they make up 70% or more of our patient base)

And yes, there are requirements for this role:

  • Graduation from an accredited senior high school or GED equivalent

  • Minimum 3 years experience as a dental assistant

  • Demonstrated supervisory ability

  • X-ray certification, other certified dental assistant credentials are required (state and position specific)

Take care of our patients and we will take care of you:

We offer a very competitive salary and benefits package as well as growth opportunities to our full --time employees. Other benefits include: medical, dental, vision and optional life insurance. We also offer short and long term disability, 401K with match, flexible spending accounts, paid time off, company holidays and much much more!

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled


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Clinical Team Leader

Kool Smiles