Clinical Team Lead

CVS Health Orlando , FL 32801

Posted 4 months ago

Job Description:

As a Clinical Team Lead in conjunction with the Clinical manager, you will be responsible for the coordination the day to day operation of the clinical team at Advanced Care Scripts. Further, with input from Clinical Manager, you will provide day to day oversight of the other members of the clinical appeal team, RN, assessing tasks that require clinical oversight, assigning work to appropriate clinical staff member and ensuring that all clinical tasks are completed in a timely fashion. Some other critical components of this role is providing expert clinical guidance to clinical appeal staff and other ACS staff, training and mentorship to new clinical appeal staff members, and collaborate with physicians and their staff as needed to resolve clinical issues, obtain clinical data or prescriptions. Also you maintain nursing Continuing Education Units (CEUS)and seeks continuous learning opportunities.

  • Practices with professionalism and accountability as an employee of ACS

  • Provides weekend and after hour clinical support as needed

  • Other responsibilities as directed by clinical manager or other senior management

Shift: Monday

  • Friday, 9:30 am

  • 6:00 pm

Advanced Care Scripts (ACS), a CVS Health Company, manages and dispenses specialty medications and products nationwide. Our comprehensive patient care model provides compliance and adherence support and cost-effective solutions for all classes of specialty medications.

Required Qualifications

  • Current active license to practice as a Registered Nurse in working state

  • Associates degree from a accredited college

  • Minimum of 3 years' experience in a medical/surgical clinical setting

  • At least 1 year of internal experience or equivalent Specialty Pharmacy experience

  • At least one year or more of experience leading employees

Preferred Qualifications

  • 1 year or more of experience working as an appeals nurse

  • Ability to work with very little supervision

  • Excellent customer service skills

  • Familiar with Microsoft windows applications, Word, Excel, and Power Point

  • Bachelor degree in Nursing


  • Associates in Nursing from an accredited college

Business Overview

It's a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

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