The Clinical Team Lead (CTL) is the lead escalation point for clinical issue resolution and management of emerging clinical issues. The CTL works with care teams to manage risk, track and respond to changes, and identify the need for at-risk case management processes. The CTL works with care teams to ensure compliance with documentation standards, required regulations, and best practices. The CTL carries a half-time Care Manager caseload.
What You Will Do:
Responds to requests from caregiver and consumers and communicates with team members regarding concerns or emerging issues
Tracks consumer risk and works with the care team to adjust the plan of care (POC) as appropriate
Assesses the need for at risk case conferencing and oversees the team process and follow-up for at risk case conferences
Performs quality reviews of consumer and caregiver records on a quarterly basis
Assists management with incident investigations and reporting
Performs Care Manager job responsibilities as required
What You Will Bring:
Bachelor's degree in a health care or social services discipline required or equivalent Registered Nurse experience. Minimum of three (3) years of clinical experience in case management and program operations in the areas of healthcare and social services, including but not limited to eldercare, people with disabilities and other complex medical needs. Additional state-specific qualifications may be required. In order to serve our families in their home, you must be able to travel by car within assigned geographic area; valid driver's license and auto insurance is required.
HEALTH CARE SOLUTIONS THAT BLEND HUMAN TOUCH WITH TECHNOLOGY
Seniorlink is a tech-enabled health services company that builds care solutions to support family caregivers caring for loved ones at home. With nearly 20 years of care management expertise, Seniorlink blends experienced care coaches, proven protocols and an innovative app, to provide family health care solutions. The company's commitment to and engagement of family caregivers paired with its reputation for delivering quality care, provides families with a high-touch, low cost alternative to facility-based care.
To learn more about Seniorlink, click here.
Seniorlink is an Equal Opportunity Employer*
DISCLAIMER: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Seniorlink endeavors to make www.seniorlink.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact People & Culture at 866-797-2333