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Clinical Systems Analyst
Hebrew Senior Life
Roslindale , MA 02131
Posted 2 months ago
OverviewThe Clinical Systems Analyst II serves as a technology liaison relating to assigned applications between the business owners, IT and vendors as necessary. This includes implementation of new software systems as well as having a working knowledge of clinical and/or operational workflows in order to better optimize current systems. The Clinical Systems Analyst will act as an escalation point for application issues from the Helpdesk and business owners.ResponsibilitiesResponsibilities: * Main point of contact relating to assigned applications * Identifies problems and their root causes, their impact on operations and escalates to Technical Operations as necessary. * Shared Project Team leadership responsibility. Working with the IT Project Lead and/or Senior Manager to: * Update Project List * Enlist necessary IT resources * Create Test and Validation Plans * Ensure that project deliverables are completed on time * Creates and maintains troubleshooting documentation for supported applications as appropriate. * Involved in Departmental and Operational Meetings as well as IT Change Control. * Ability to work independently and collaborates with team members and business owners when necessary. * Attends formal user groups and regularly attends local vendor conferences. * Any other duties as called upon by manager.Required QualificationsQualifications:*
Bachelors or equivalent work experience in business or technology related field. * Minimum 3 years Healthcare IT related experience. * Experience with implementing and supporting Meditech Expanse applications such as PCS, Case Management/Social Services, Order Management and Surveillance. * Experience with the Patient Care Monitor Interface, Bedside Medication Verification and writing MAT rules. * Familiarity working with clinical departments like Nursing and Nutrition, pursuing new workflows as well as optimization to existing workflows. * Strong Project Management and Project Leadership, familiarity with Project Life Cycle. * Microsoft office proficiencyPreferred QualificationsExperience: * Healthcare 3 years (Preferred)Education: * Bachelor's (Preferred)