Clinical Support Specialist

Blue Cross of Idaho is seeking a Clinical Support Specialist that provides outreach, support and care coordination for members identified for clinical programs. Complete administrative tasks to support operational tasks of clinical programs.

We are looking for a candidate with:

2 years' administrative support within health insurance, healthcare, or health related industry

• Complete member outreach to educate members about the benefits of clinical program services with the goal for them to adopt or use the services.

• Identify members healthcare needs and provide intervention for members with care coordination needs.

• Respond to, triage, and process clinical program referrals.

• Coordinate incoming and outgoing correspondence.

• Enter and maintain documentation of interactions with members, providers, or other stakeholders that meets legal, regulatory, and accreditation requirements.

• Manage and supports special programs within the department.

• Perform other duties and responsibilities as assigned.

Reasonable accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.