Clinical Support Services Supervisor
Requisition #: 175184
Location: Johns Hopkins Bayview Medical Center, Baltimore, MD
Category: Clerical and Administrative Support
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: No
Date Posted: Sept. 18, 2018
Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field.
Johns Hopkins Bayview Medical Center
Full Time, 40 hrs. / week, Day Shift ( 7:30 AM 4:00 PM)
Weekends Not Required
Manages daily operation of office which includes providing administrative support to Directors and supervising clerical/administrative support staff who also support Directors of Nursing.
Principal Duties and Responsibilities
Directly supports Directors of Nursing which includes managing their calendars.
Maintains adequate office coverage on a day-to-day basis.
Communicates new information to the staff that will affect them and their work.
Communicates with the staff to review and exchange information and ideas.
Provides input and makes recommendations to the Directors of Nursing regarding policies and selection of new equipment.
Effectively directs and monitors inventory control and ensures needed supplies are available.
Participates in the interview, selection, mentor, discipline, and termination of subordinate staff.
Completes performance appraisals in conjunction with Directors of Nursing.
Assumes additional related duties as assigned or needed.
Required Knowledge, Skills, and Abilities
Work requires the level of knowledge typically acquired through completion of two years of occupationally-specific education or an Associate's degree and two years of previous lead or supervisory experience
Work requires the analytical skills necessary to resolve problems requiring a professional level of knowledge in a specific discipline/field and/or improve enhance or upgrade complex clinical, financial, data processing, marketing or human resources systems and programs.
Work requires the communication skills necessary to effectively manage the employees within assigned department and to persuade and negotiate with peer-level managers on issues and programs that impact the department. Work requires effectively dealing with conflicting views or issues and mediating fair and workable solutions.
Must complete the Training Checklist for Managers and Supervisors (described in the Training Catalog under Management Development Curriculum) within twelve months of employment/promotion date.
Required Physical, Mental, and Visual Abilities
Work requires pulling, pushing, lifting, reaching and grasping objects.
Work requires proofreading and/or reviewing documents.
Work is generally performed in an inpatient and outpatient clinical environment where exposure to unpleasant and/or hazardous working conditions may exist. Work requires maintaining standard safety precautions for self and patient at all times.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Johns Hopkins Medicine