Clinical Support Services Specialist

Envision Healthcare Horsham Twp , PA

Posted 2 months ago


Envision Physician Services is a multispecialty physician group and practice management company. Established in 1953, our organization provides anesthesia, emergency medicine, hospital medicine, radiology, primary/urgent care, surgical services, and women's and children's health services to hospitals and health systems nationwide. Sheridan Healthcare, EmCare, Reimbursement Technologies and Emergency Medical Associates have recently joined forces to form Envision Physician Services. As one organization, we now provide a greater scope of service than any other national physician group. Our collective experience from hundreds of local, customized engagements, culture of continuous lean process improvement, and team of experts in the business of healthcare enable us to better solve complex problems and consistently give healthcare organizations confidence in our execution. Our combined organization serves more than 780 healthcare facilities in 48 states and the District of Columbia.

If you are looking for a stable, fast-paced, growing company in the healthcare industry that is committed to innovation, excellence and integrity, then this may be a great next step in the advancement of your career.

We currently have an exciting opportunity available for an experienced Clinical Support Service Specialist.

The Clinical Support Service Specialist is responsible for supporting the Client Services, Physician Recruitment and Physician Leadership teams focusing on the Onboarding Process of New Providers as well as employee changes for Existing Providers.


  • Follow standardized workflow policies and procedures for the Physician Onboarding Process and serves as the primary contact for the initiation of several processes to ensure a smooth Onboarding process including cross credentialing process of Existing Providers

  • Initiate physician employment contracts which includes ensuring contracts are in-line with pre-approved compensation grids.

  • Prepare various contracts, amendments, addenda, memoranda and other legal documents utilizing pre-established contract templates along with job offer document to create contract utilizing legal resources and knowledge of general legal terminology to update contracts with variations as required.

  • Provide clarification and guidance on policies inquiries from internal departments; policies can include, but not limited to Compliance, Credentialing, Licensing, Employee Handbook and other HR policies, as well as Legal guidelines.

  • Liaison between Provider, Practice Manager, Credentialing, Legal, Provider Enrollment, HR, IT, Payroll, Recruitment and Executives for Physician new hires and existing physician to find answers to varying questions/inquiries and follows-up by relaying answers or clarifying information back to the person who initiated inquiry.

  • Serves as direct contact with New/Existing Providers throughout the Onboarding process answering any questions or concerns regarding contracts and HR and pay related inquiries.

  • Responsible for constant follow-up to verify Central Services and Practice Managers are consistently updating Provider start dates, status changes, etc., and reporting to various departments of the changes

  • Track and capture trending data throughout the Onboarding process to create reports for corporate displays

  • Submit job requisitions to ensure requests are approved and delivered to appropriate recruiting areas

  • Review contracts for any deviations to ensure the timely payment of bonuses, salary increases, etc.; enters pertinent pay and dates into Central Services calendar

  • Partner with other departments to facilitate start-ups and acquisitions

  • Participate in Kaizen sessions

  • Other duties as assigned


  • High School Diploma or General Education Degree (GED) with no experience necessary; general business experience preferred.

  • Strong ability to understand of legal terminology and employment contracts

  • Knowledgeable of Kronos time-clock facilities and the rules associated with each location; familiar with the Provider status associated with the rules

  • Strong communicator and works well in an internal and external team environment

  • Ability to meet established production and quality goals/metrics

  • Ability to effectively prioritize work on a daily basis in a very fast-paced and changing environment

  • Demonstrates attention to detail and analytical skills to ensure accuracy of documentation within the Onboarding process

  • Microsoft Office Suite

  • Internet savvy and strong research capabilities

We offer a comprehensive benefits package that includes full Medical, Dental and Vision benefits effective on your first day of employment. A company matching 401 K, tuition reimbursement, company paid Life Insurance and Long-term Disability, as well as generous PTO and Paid Holidays.

If you are ready to join an exciting, progressive company and have a strong work ethic, join our team of experts! We offer a highly competitive


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Clinical Support Services Specialist

Envision Healthcare