Clinical Support Assistant

Primary City/State:

Chandler, Arizona

Department Name:

Emergency Ctr-Hosp

Work Shift:

Day

Job Category:

Administrative Services

The future is full of possibilities. At Banner Health, we're excited about what the future holds for health care.

That's why we're changing the industry to make the experience the best it can be. If you're ready to change lives, we want to hear from you.

This full-time Banner Ocotillo, Clinical Support Assistant position is a highly visible position to staff and leaders. As a Clinical Support Assistant you will be working closely with the Associate Directors and Clinical Managers of the service line as they manage the staff self-scheduling process.

You will also assist managers in editing and correcting employee timecards. This position is for Full-Time Day Shift, 8am to 4:30pm and will include weekends and holidays on a rotating basis. You will have the opportunity to utilize our self-scheduling tool as well as enjoy a flat rate $1/hour weekend shift differential as well as an 18% Night shift differential.

Your pay and benefits are important components of your journey at Banner Health. Banner Health offers a variety of benefits to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

The new state of the art Banner Ocotillo Medical Center is located on the southeast corner of Alma School Road and Loop 202 Santan Freeway. It is a four story, 245,000 square foot comprehensive medical care center situated on an 18-acre campus. We are a 96 bed facility with room for expansion utilizing innovative technology to provide excellent inpatient and outpatient care, services include imaging, surgery, labor and delivery, intensive care and emergency room services.

POSITION SUMMARY

This position provides clerical and administrative services and assistance requiring occasional discretion and judgement. This position will support the service line or department Director with timecard editing, field file management and occupational health tracking.

This position will track equipment as appropriate. This position will assist with compiling audits and compliance reports as well as submitting security requests for system access for team members. This position will create onboarding schedules and new hire activities.

CORE FUNCTIONS

1.Provides advanced administrative support for an executive or large/complex department or provides advanced/specialized business support. Demonstrates excellence in organization, communication and human relations skills.

Demonstrates strong understanding of office or area practices, procedures and business terminology. Demonstrates speed and accuracy with word processing. Shows ability to organize, prioritize and multi-task workload in a fast-paced environment.

2.Provides customer service skills. Excellence in advanced administrative skills such as dictation, transcription, presentation development and meeting planning; or excellence in advanced business support skills such as data management, compilation and manipulation.

3.Uses established policies and general instructions and procedures to resolve a variety of problems. Chooses best alternative from group of known possibilities.

Maintains records and/or files for assigned area. Ensures appropriate documentation is timely and accurately entered in the departmental application.

4.Prepares, collates, and distributes various reports in a timely and accurate manner. Demonstrates ability to complete or handle recurring department projects or one-time projects, as directed by supervisor.

Prioritizes and organizes own work. Uses discretion to modify work practices to achieve results or improve efficiency. Receives high- level work direction, with after the fact review.

5.May provide clerical and administrative support to department staff, maintaining a high degree of confidentiality on all sensitive information this position is privy to.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Employees working at Banner Behavioral Health Hospital or BTMC Behavioral must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Significant experience, typically gained through 3 years relevant work experience . Working knowledge of clerical and administrative services as normally demonstrated through three years administrative support experience. Must have the ability to follow oral and written directions as they relate to the functions listed above.

Must have excellent oral, written and interpersonal communication skills to effectively interact with department personnel, assist customers with inquiries, schedule meetings and appointments, as well as, provide assistance with incoming telephone calls and walk-ins. Must have a working knowledge of personal software package to perform the clerical and administrative functions described above.

Must have the ability to organize, prioritize and multi-task workload in a fast paced environment and maintain a professional manner.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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