Clinical Supervisor And Program Manager - Deaf And Hard Of Hearing Services

Come join our life-changing team building hope, resilience and well-being as a Program Manager and Clinical Supervisor!

Shift Details: Full-time

• 40 hours/week

Compensation: $74,000 - $76,000 annually

Locations: Hybrid with telehealth service delivery

• Twin Cities and 2 days/week at MN Academy for Deaf in Faribault

About the job: Provide program management and oversight to programs operated within the Behavioral Health Division. Clinically supervise and manage employees in the assigned program. Serve as a liaison between the assigned program and other programs within the Behavioral Health Division and VOA-MN/WI. May provide direct clinical services to clients in the assigned program.

Essentials:

Clinical Supervision of Providers and Interns

• Provide clinical supervision through in-person and/or face-to-face teleconferencing to assigned staff on a regular basis to meet regulatory requirements.

• Provide clinical supervision to all participants of regularly scheduled consultation meetings as required by regulatory agencies.

• Document all supervisory activities in the Provider's or Intern's employee file.

• Document the supervision of each client served by providers identified as Clinical Trainees at least every 60 days.

• Document the supervision of each youth served by Care Coordinators at least every 90 days.

• Manage case/referral assignment and assist employees in the management of caseload size.

• Review and sign off on all assessments, service/treatment plans, reviews, and discharge summaries as required by regulatory agencies, verifying that the documentation and data they input into the electronic health record is of good quality.

Administration

• Contribute to and supports a positive, team-oriented work environment.

• Administratively supervise Providers and Interns to carry out job responsibilities.

• Monitor and manage accountability to billing/billable units for assigned program or team.

• Monitor assigned components of the budget for assigned program or team.

• Implement the policies, procedures, and practices established for Volunteers of America Behavioral Health Division for the staff under their supervision and assure staff comply with VOA and regulatory agencies' standards.

• Maintain a work environment which respects and supports cultural responsivity, upholds VOA's values, and promotes staff engagement and healthy morale.

• Recruit, train, supervise, and develop staff to achieve established program objectives including providing quality services in a work environment reflecting teamwork and mutual respect.

• Maintain up to date personnel files for supervisees.

• Provide performance management of supervisees including, but not limited to, their conduct, task completion, policy/procedure compliance, professional behavior, attendance, and general performance.

• Conduct annual performance reviews of all staff, including assessment of past year's accomplishments corresponding to objectives set in previous reviews, coming year objectives corresponding to current program goals, and professional development objectives.

Program Planning

• Assist the Associate Division Director and division leaders with program development and implementation.

• Maintain responsibility for the completion and submission of routine reporting requirements per regulatory agency expectations.

Community Relationships

• Develop and maintain positive relationships with the State, the County, community providers, and other external stakeholders in the area of the individual's program and Behavioral Health.

Job Highlights:

• Medical, Dental & Vision Insurance

• 403(b) Retirement Plan

• HSA & FSA Programs

• Employer Paid Life Insurance, Short-Term/Long-Term Disability

• Quality training, continuing career education and leadership programs

• Paid Time Off (Vacation, Holiday & Sick Days)

Required Qualifications:

• Master's degree in one of the Behavioral Sciences, including social work, psychology, clinical counseling, or marriage and family therapy.

• Currently licensed as a Mental Health Professional with the MN Board relative to individual's degree.

• Ability to be credentialed by MHCP and other third-party payers.

• Minimum of 3 years of service delivery experience.

About Us:

Volunteers of America Minnesota is a nonprofit health and human services organization that annually serves more than 25,000 children, adolescents and their families, older adults, students, persons with disabilities and special needs, and adults completing incarceration. Since 1896, we have helped people gain self-reliance, dignity, and hope.

Take pride in helping others and join us today!

At VOA, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.